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Strange MB/Audio Issue !

Vale

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Strange MB/Audio Issue !
« on: January 11, 2011, 10:42:13 pm »
Hi all, i am new here but just wanted to say hi and hope to learn a little as i go.

I have just finished building my first PC and if i say so myself its awesome lol, everything works perfect first time lol.

My issue is a little strange as i am unsure if it is a problem or not really. I have the X58-USB3 MB and i have installed all the drivers that came with it and like i say it works Perfect, Strange thing is, every now and then i get a pop up balloon near my clock saying i have just unplugged a line in device in the realtek HD control panel.

If i play some music i hear it ? so i thought maybe bad connection, so i fiddled with the jack plug to see if i could make it say it again but nothing ? the jack plug is solid as are the wires.

All my sounds play just fine so i am confused as to why it should tell me i've just unpluged it ? i can be doing nothing and up pops the balloon ? but in the controll panel for realtek my line in is still showing the green socket i plugged into as active ?

Any ideas peep ? thanks for reading and thanks again for any input.

Regards,

Vale.
Gigabyte X58-USB3...Intel i7 950 OC 4.1GHz...Corsair H80 CPU Water Cooler...Corsair 24Gig DDR3 Vengeance 1688MHz...XFX Radeon 6870 GPU....2x1TB F3 Samsung HDD...Corsair HX850 Pro PSU...Antec 300...AeroCool2000 FC...Windows 7 64bit.

Dark Mantis

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Re: Strange MB/Audio Issue !
« Reply #1 on: January 11, 2011, 11:05:43 pm »
Hi and welcome to the Gigabyte Forum.

Congratulations on your first build.  ;) In someways it is a shame that you had no problems because that is how you learn a lot more about your system....but there is still time yet ;D

As for the Line in unless you are planning to use it all the time I would advise just disabling it. Hopefully that will cure your popup message also.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Vale

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Re: Strange MB/Audio Issue !
« Reply #2 on: January 11, 2011, 11:46:01 pm »
Thanks Mantis, trouble is i have my logitec speakers plugged into them ! if dissable it wont it stop my speakers from working ?
Gigabyte X58-USB3...Intel i7 950 OC 4.1GHz...Corsair H80 CPU Water Cooler...Corsair 24Gig DDR3 Vengeance 1688MHz...XFX Radeon 6870 GPU....2x1TB F3 Samsung HDD...Corsair HX850 Pro PSU...Antec 300...AeroCool2000 FC...Windows 7 64bit.

Dark Mantis

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Re: Strange MB/Audio Issue !
« Reply #3 on: January 12, 2011, 12:15:20 am »
I think therer is a bit of confusion here. The Line In is for input and is Blue.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Vale

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Re: Strange MB/Audio Issue !
« Reply #4 on: January 12, 2011, 10:04:36 pm »
And there lies the prooblem..... anyone can build a pc but not everyone can understand one lol

Yes its my mistake Mantis, so sorry, i meant my logitec speakers are plugged into the green audio analog back panel. :p

Cheers.
Gigabyte X58-USB3...Intel i7 950 OC 4.1GHz...Corsair H80 CPU Water Cooler...Corsair 24Gig DDR3 Vengeance 1688MHz...XFX Radeon 6870 GPU....2x1TB F3 Samsung HDD...Corsair HX850 Pro PSU...Antec 300...AeroCool2000 FC...Windows 7 64bit.

Dark Mantis

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Re: Strange MB/Audio Issue !
« Reply #5 on: January 12, 2011, 10:11:49 pm »
No problem, that does mean that you can disable the Line In connection which is the one you were complaining about, yes?
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Vale

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Re: Strange MB/Audio Issue !
« Reply #6 on: January 12, 2011, 10:21:09 pm »
Hahaha No mate i totaly cocked up in my explaination.

Please allow me to re-explain....

I still get the odd pop up balloon in the system tray saying "i have just unplugged a Device" from the realtek control panel. And if i am quick and click on the balloon the realtek controll panel come up and says my audio green jack is plugged in ? so whats being unplugged ?

Even after i get this message my speakers still work so is there a probelm with the realtek part of the MB or driver ? it is the driver that come with the board.

The line in thing was me not knowing what the green jack was called ;p
Gigabyte X58-USB3...Intel i7 950 OC 4.1GHz...Corsair H80 CPU Water Cooler...Corsair 24Gig DDR3 Vengeance 1688MHz...XFX Radeon 6870 GPU....2x1TB F3 Samsung HDD...Corsair HX850 Pro PSU...Antec 300...AeroCool2000 FC...Windows 7 64bit.

Dark Mantis

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Re: Strange MB/Audio Issue !
« Reply #7 on: January 12, 2011, 10:38:40 pm »
Ok, I understand now! It could be a faulty driver so I would suggest removing the device in Device Manager and then re-install it with the latest drivers on the website.

When you built the computer did you make any connection to the internal audio connector block?

Failing that I would say it is a hardware issue and you would need to return your motherboard to the retailer for exchange.
« Last Edit: January 12, 2011, 10:41:08 pm by Dark Mantis »
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Vale

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Re: Strange MB/Audio Issue !
« Reply #8 on: January 12, 2011, 10:46:59 pm »
Thanks Mantis,

I will try the updated driver. I didnt have to connect anything regarding audio on the MB ? everything just plugged in and worked ? its only since i bought my new logitek speakers that the balloon pops up now and then. But like i say, sound still works..movies, music, windows sounds all work fine ?

Who knows eh.. i will try the driver first. seems a shame to dissmantle the whole pc to send the MB back when it works ? its just this blooming balloon :/ having said that i have been on the pc for 4 hrs now and it hasnt popped up yet ? weird.

I will post back when i have updated the driver.

Thanks for all the help Mantis, its appreciated.

Regards.
Gigabyte X58-USB3...Intel i7 950 OC 4.1GHz...Corsair H80 CPU Water Cooler...Corsair 24Gig DDR3 Vengeance 1688MHz...XFX Radeon 6870 GPU....2x1TB F3 Samsung HDD...Corsair HX850 Pro PSU...Antec 300...AeroCool2000 FC...Windows 7 64bit.

Dark Mantis

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Re: Strange MB/Audio Issue !
« Reply #9 on: January 12, 2011, 10:51:57 pm »
You're welcome and just keep us updated as to your progress. ;)
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Vale

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Re: Strange MB/Audio Issue !
« Reply #10 on: January 12, 2011, 11:02:24 pm »
Mmmmm, clicked update diver but windows says its upto date ? and finding the correct realtek one is a nightmare and i dont want to mess anything up :/

The realtek site just wants me to install their driver download manager so i did, it found 21 drivers needing updating so i clicked download and hay presto...that will be $30 please !!!!!!

Sod that, surely i should be able to update my realtek driver for free ? isnt that called customer support ???

I think this pic is my HD audio driver ? is it the latest ?

Thank again for any advice offered :)
« Last Edit: January 12, 2011, 11:25:59 pm by Vale »
Gigabyte X58-USB3...Intel i7 950 OC 4.1GHz...Corsair H80 CPU Water Cooler...Corsair 24Gig DDR3 Vengeance 1688MHz...XFX Radeon 6870 GPU....2x1TB F3 Samsung HDD...Corsair HX850 Pro PSU...Antec 300...AeroCool2000 FC...Windows 7 64bit.

Dark Mantis

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Re: Strange MB/Audio Issue !
« Reply #11 on: January 12, 2011, 11:44:50 pm »
Yes, don't just update the driver uninstall the device and then install it with new drivers from here:

http://uk.gigabyte.com/products/product-page.aspx?pid=3571&dl=1#driver

These are all for your motherboard and OS.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Vale

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Re: Strange MB/Audio Issue !
« Reply #12 on: January 13, 2011, 12:01:29 am »
Mmmmm well that might of sorted it Mantis because my HD realtek Control panel has gone now. ? I wonder if it is on my installation disk.

Al check tomorrow as its bed time for me now  :-\

Thanks for the link by the way, didnt think to check there matey  ;)

Cheers.


EDIT !!! my mistake, its in the main controll panel, just needed starting ;p I will keep tabs on it and let you know if i get a balloon.

Thanks again Mantis. Your a top geeza.
« Last Edit: January 13, 2011, 12:07:51 am by Vale »
Gigabyte X58-USB3...Intel i7 950 OC 4.1GHz...Corsair H80 CPU Water Cooler...Corsair 24Gig DDR3 Vengeance 1688MHz...XFX Radeon 6870 GPU....2x1TB F3 Samsung HDD...Corsair HX850 Pro PSU...Antec 300...AeroCool2000 FC...Windows 7 64bit.

Dark Mantis

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Re: Strange MB/Audio Issue !
« Reply #13 on: January 13, 2011, 08:12:15 am »
No problem let's hope that has sorted your problem out. Even though it was only a niggle it can be annoying and play on your mind.

I will be offline for a day or more now while I do a complete rebiuld/upgrade. ;)
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy