Official GIGABYTE Forum

Gigabyte GA-P67A-UD3 - Windows 7 64 bit freezing/Locking UP

fuzion23

  • 14
  • 0
Gigabyte GA-P67A-UD3 - Windows 7 64 bit freezing/Locking UP
« on: January 26, 2011, 02:52:14 am »
Before posting a new thread it is always a good idea to make sure that everything in your system has been re-set to its basic settings. You can do this by entering bios and loading optimized defaults. This makes sure that any overclocking or other changes, you may have made, are back to a standard base line.

If the fault is still there then please post as much information as possible. Make sure to include Motherboard (model, revision* number, BIOS version), CPU (Brand and specs.), Memory that you are using, Hard-disk(s) and if you are trying to setup a raid array or are using AHCI or IDE Mode, Operating system (If 32 or 64 bit) PSU (Power Supply Unit), etc., and if possible, what you were doing when the problem started.


Hi everyone,
   I just bought the new sandybridge i7 2600k along with Gigabyte GA-P67A-UD3 motherboard.  The board revision is 1 and default bios was F3.  I have G Skill 8GB DDR3 1600 memory.  300GB WD Raptor drive.  Windows 7 64 bit.  Antec 500 Watts power supply.  AMD Radeon HD 6950 2GB video card.
The problem for me was I upgraded from my core 2 duo E6750 processor with Gigabyte P35 series motherboard.  I replaced it last week with the sandy bridge setup.   I didn't have to reinstall Windows 7.  Everything seem fine until couple hours later, the computer just freeze and locksup.  Basically it randomely locks up and I can't figure what cause it.  Someties it locks up when Windows is starting.  Other times when I am log in, and move the mouse it locks up.  Other times I play World of WArcraft with no problem, and leave my computer on for the night and wake up and it locks up.  I even updated to the latest bios F7c.  Anyone with an ideas is greatly appreciated.   









jakakxl

  • 21
  • 0
Re: Gigabyte GA-P67A-UD3 - Windows 7 64 bit freezing/Locking UP
« Reply #1 on: January 26, 2011, 04:21:36 am »
I also have the same problem as well.

This was my situation:

Quote
Hello, I've got my i7-2600k, UD7, 8gb 1600mhz (2x4gb sticks), 2x6950 crossfire 4-5 days ago. From my old build, I've savaged an AX850, c300 128gb, 1x1tb wd green, 1x640gb wd black.

So I put together my new build and installed W7 Enterprise x64, but soon I started noticing problems. My computer was freezing whenever I idled. It also did as I was installing programs, but now, mostly whenever I idled. So, I decided to do some diagnostics:

I booted into safe mode, the problem was gone (no freeze for 5-6 hours?).
I ran memtest, ram was fine.
I did a clean boot (disabled all non microsoft services and all programs), the problem persisted, so it must be the drivers.
I reinstalled W7 Enterprise x64, left it idle with a clean install. It didn't freeze.
Then, I followed up by installing the following drivers through the download page on GB:

    Intel INF installation: 9.2.0.1016
    Intel Management Engine Interface: 7.0.0.1118
    Realtek LAN Driver: 7.032
    Marvell Console Driver (SATA3): 1.0.0.1014
    NEC USB 3.0 Driver: 2.0.30.0

I left it idle for 30 mins, it froze.
Finally, I decided to switch to install W7 Ultimate x64, and installed only the following drivers:
Realtek LAN Driver & Intel INF installation.
I left it on overnight, and it froze again.

Now, I installed a fresh copy of W7 ultimate x64 and am letting it idle to for a good 6-7 hours to see if it crashes.

The following things I've done to my installations:
Set power profile to high performance, disabled automatic screen turn-off, disabled hdd sleep after x mins, disabled allowing the LAN to wake computer.

Then if it doesn't freeze, I'm going to just try installing the LAN driver and pray to god that it doesn't freeze.

Does anyone have any other ideas? Could it be a bad motherboard? Perhaps, a bad graphics card? (I doubt it, since I've installed 11.11a and gamed for a few hours on it and nothing happened... but who knows) Or, is there anything else I'm missing?

Thank you!

I have now RMA'd the board. The only thing I have in the BIOS set is AHCI, and logo screen off.

fuzion23

  • 14
  • 0
Re: Gigabyte GA-P67A-UD3 - Windows 7 64 bit freezing/Locking UP
« Reply #2 on: January 26, 2011, 05:23:02 am »
I also update my drivers from Gigabyte website.  I also did the follwoing too:
Set power profile to high performance, disabled sleep, and hybrid sleep.

I dont get it.  I help a friend setup a similar build and he isnt having any problems.  The only difference is I have a AMD Radeon HD6950 video card and he has an ATI 5750 I think.  I am afraid swaping the motherboard and the memory and still end up with the same result. 

jakakxl

  • 21
  • 0
Re: Gigabyte GA-P67A-UD3 - Windows 7 64 bit freezing/Locking UP
« Reply #3 on: January 26, 2011, 06:39:33 am »
can you try disabling the LAN ports from the bios?

and let it idle then reort back results?

fuzion23

  • 14
  • 0
Re: Gigabyte GA-P67A-UD3 - Windows 7 64 bit freezing/Locking UP
« Reply #4 on: January 26, 2011, 07:25:47 am »
Ok.  I can try that.  I gonna format my hard drive and reinstall and see if it was due to the fact I didn't do a clean install when I upgraded my computer. 

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: Gigabyte GA-P67A-UD3 - Windows 7 64 bit freezing/Locking UP
« Reply #5 on: January 26, 2011, 08:26:54 am »
Hi and welcome to the Gigabyte Forum both of you.

You have made the fatal error of not formatting the hard drive and doing a clean install of Windows when doing a big upgrade. Even though a large percentage of your hardware remained the same when you install something new and major like a motherboard and processor you must reinstall the OS.
« Last Edit: January 26, 2011, 08:27:39 am by Dark Mantis »
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

fuzion23

  • 14
  • 0
Re: Gigabyte GA-P67A-UD3 - Windows 7 64 bit freezing/Locking UP
« Reply #6 on: January 26, 2011, 11:59:25 am »
I agree.  I just finish formatting my drive and did a clean install.  Thought everything was going well then my comp froze when I tried moving my data from one drive to the other.   I still hear the hard drive working for like 10 seconds after the freeze.   After rebooting, my comp tried to load up windows.  I got in and one minute later, it froze again.   Now I just tried disabling the network card and see what happens later

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: Gigabyte GA-P67A-UD3 - Windows 7 64 bit freezing/Locking UP
« Reply #7 on: January 26, 2011, 12:08:15 pm »
Oh, it's a common enough mistake and often one which catches us out as we expect people to have already done that before moving on.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

jakakxl

  • 21
  • 0
Re: Gigabyte GA-P67A-UD3 - Windows 7 64 bit freezing/Locking UP
« Reply #8 on: January 26, 2011, 04:45:23 pm »
No, I have formatted it... in fact, I've formatted it like 100 times.

Read the above post as I described -v-;

Anyway, I hope my RMA will turn out fine.

fuzion23

  • 14
  • 0
Re: Gigabyte GA-P67A-UD3 - Windows 7 64 bit freezing/Locking UP
« Reply #9 on: January 26, 2011, 05:45:49 pm »
JakaKxl - I wonder is it due to our video card.  We both have the same video card.  I wonder is it some how the drivers from our video card is the problem.  I have a friend that has almost the same build machine but just different video card.   I also ran a hard drive check and it pass

fuzion23

  • 14
  • 0
Re: Gigabyte GA-P67A-UD3 - Windows 7 64 bit freezing/Locking UP
« Reply #10 on: January 26, 2011, 05:48:12 pm »
One more thing, I also disabled the network card in windows.  Will report back later

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: Gigabyte GA-P67A-UD3 - Windows 7 64 bit freezing/Locking UP
« Reply #11 on: January 26, 2011, 06:11:05 pm »
Quote
Anyway, I hope my RMA will turn out fine.

Well we shall soon see when you get your board returned and hopefully everything will be working again. ;)
« Last Edit: January 26, 2011, 08:21:55 pm by Dark Mantis »
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

jakakxl

  • 21
  • 0
Re: Gigabyte GA-P67A-UD3 - Windows 7 64 bit freezing/Locking UP
« Reply #12 on: January 26, 2011, 08:17:40 pm »
JakaKxl - I wonder is it due to our video card.  We both have the same video card.  I wonder is it some how the drivers from our video card is the problem.  I have a friend that has almost the same build machine but just different video card.   I also ran a hard drive check and it pass

Nah, I thought of that at first, but then I switched to my old 6870, which was confirmed to be working, and it still froze.

jakakxl

  • 21
  • 0
Re: Gigabyte GA-P67A-UD3 - Windows 7 64 bit freezing/Locking UP
« Reply #13 on: January 26, 2011, 08:18:31 pm »
One more thing, I also disabled the network card in windows.  Will report back later

Try to do it from the BIOS. I did it on windows it still crashed. I was reading some thread about disabling it in bios and it worked.

fuzion23

  • 14
  • 0
Re: Gigabyte GA-P67A-UD3 - Windows 7 64 bit freezing/Locking UP
« Reply #14 on: January 26, 2011, 08:43:20 pm »
Ok I will give it a shot when I get home.   I still don't understand why would our network card cause it to crash unless it is a defective part in the motherboard.  My friend has the same motherboard and everything else and his is running fine.   The only difference is the video card and you and I have the same reference model.  Amd Radeon HD 6950.  I will try the network card though and I also RMA my board.   I hope it is my board and when I swap it later on, I hope I won't have the same problem again. =[.