Gigabyte P55-USB3 and Blue Screen - Windows 7 pro 64bit

[eddie5250]

Hello everyone. I am new to the forum and I am having problems installing Windows 7 Professional 64 bit. I am receiving the blue screen.

Here are the build components.

- Motherboard - Gigabyte P55-USB3 Motherboard - Intel P55, Socket LGA1156, ATX, DDR3, PCIe, USB, SATA 3.0Gb/s
- CPU - Intel BX80605I5760 Core i5 760 Processor - 2.8GHz, LGA 1156, 8MB L3 Cache, Quad-Core
- RAM - (1x 4gb)  Corsair CMX4GX3M1A1333C9 XMS3 4GB DDR3 RAM - PC10666, 1333MHz, 4096MB
- GPU - EVGA GeForce GTX 460 SE 1GB GDDR5
- HDD - WD Caviar Black 1TB SATA HD
- PSU - ULTRA X4 750W POWER SUPPLY MODULAR
- DVD - Samsung 22X DVDRW SATA OEM


Additional Notes -

The first time I tried to install the OS it worked fine but was hanging up and freezing during windows updates (installed all drivers off
OEM DVD's first, then checked Device Manager and did not have any "!" next to anything.) During updates it would either freeze or Blue
Screen. I restarted and tried running them again.  I finally got all updates installed and would randomly get a blue screen during basic
web browsing or when I ran a virus scan with AVG.

I have tried....

- pulling out RAM, Clock battery ect and then powering up the board to hear the "Beep." It does not beep with RAM not installed.
- Installing the Mobo drivers with Windows 7 during the installation process
- Lowering the ram speed from 1333 to 1066
- trying different SATA ports
-


Other Notes
- I have run Memory Diagnostics and it states immediately during test 1 that there are "hardware conflicts" and to "contact my manufacturer" No other information is given.
- RAM is installed into Channel 1
- Hard Drive and DVD are in SATA ports 0 and 1


Any Ideas of what I am doing wrong with this? Thank you so much for the help.

- Eddie

[Dark Mantis]

Hi and welcome to the Gigabyte forum Eddie.

The memory module should be installed in DDR3_1 slot  and obviously will only run in single channel mode.

You must have CPU and memory inserted to get any beep code.

What mode is your southbridge controller set to, IDE or AHCI?

What stop message do you get on the BSOD?

[eddie5250]

It was in IDE by default and that didn't work. Tried in AHCI with the same result.

BSOD...

 0x24 error

It references NTFS.SYS at the end of the BSOD

Also, I would like to correct some of the information I provided in my first post.
When I wrote that I tried:
" - Installing the Mobo drivers with Windows 7 during the installation process"
What I meant to say was that I installed some drivers I hoped were the motherboard drivers form the GIGABYTE driver DVD, I found them  in the BOOT directory of the DVD...
Windows installation never recognized them as compatible.

THANKS!

[Greed4Speed]

If you are getting bsod's during installing windows then the most likely explanation I can think of is that you are doing it with more than one ram module inserted, if you havn't already tried instal windows again but with only one ram module.  Are you running everything at stock or do you have an overclock?  should run everything at defaults for the installation.

[eddie5250]

Thanks for the reply.
I only have one 4gb ram module installed on the board.
The BSOD came once during installation, but usually comes aaround when I run virus scans or updates and once during system rating.
When I run the memory diagnostic it tells me immediately that there are hardware problems with the rig. However, none of the tests fail after the initial message appears.
all stock, no overclock.
Thanks for any assistance.

[Dark Mantis]

I would just like to point out in case of any misunderstanding that you can't just swap modes from IDE to AHCI after installation of the oS without some registry editting. Otherwise a BSOD will follow botup.

Also it is not a good idea to use the motherboard  disk to load the drivers as they are always out of date and you should go to the website and download all the latest ones.

Don't install any of the free software utilities that comes with the motherboard either as they often have problems associated with them.

Don't install any driver that you don't recognise as the correct one.

[eddie5250]

Thanks so much for the help. I will try installing the drivers from the official website today. 

It shows two types of downloads
(rev. 2.0) and (rev. 1.0)
So I make sure I am correct on all this which one should I be downloading?

In addition there is an option to update the BIOS

F8 is - 1. Enhanced memory compatibility

Should I do any/all F5-F9 updates or just F8?

I will also see if I can find out if the RAM is compatible with this board.

[Dark Mantis]

You will need to check on your motherboard which revision it is. It will be printed in  white on the bottom left hand side just under the PCIE slots.

Use the QFlash BIOS utility to run the update and make sure that at the QFlash home screen you disable the Keep DMI Data before proceding.

Flash to F7 and then F9.

[eddie5250]

Thank you.  I will try this tonight and keep you updated.

[eddie5250]

I used Q-Flash to update to F7 and then F9. I then ran Windows Memory Diagnostics Tool where it immediately came up with "Hardware problems were detected, contact computer manufacturer..."

I then took a look back at the download page and saw the F8 update ( Enhanced memory compatibility) and gave that a try. Still the same "Hardware problems were detected, contact computer manufacturer..."

I have also checked the Qualified Vendor List for the RAM. It does not list my brand/model
Corsair CMX4GX3M1A1333C9 XMS3 4GB DDR3 RAM - PC10666, 1333MHz, 4096MB

Could the reason for the Blue Screen and the "Hardware problems were detected" be because of incompatibility of RAM, or even the possibility I am only running 1x4gb rather than 2 x2gb?

[Dark Mantis]

As far as I am aware the P55 boards should accept 4 GB sticks without a problem. Obviously it must be in the correct slot DDR3_1. It bis possible that the memory isn't compatible. Can you list it's attributes and do you have it set up manually in the BIOS or is it still under Auto?

[eddie5250]

The RAM is plugged into the DDR3_1 on the board. I am not sure what you mean by attributes. Are you talking about the specifications of the RAM from the owners manual or is there numbers and information in the BIOS that you would like me to post? I am also not sure if it is set up manually or Auto.  I have not changed anything in the BIOS besides the QFlashes. So whatever the default is would be where we are at right now.  Could you maybe walk a newb through this process so I can post the correct information?

Also, should I be loading "Fail Safe" or "Optimized" ?

Here is all of the information I currently know about the RAM -
RAM - (1x 4gb)  Corsair CMX4GX3M1A1333C9 XMS3 4GB DDR3 RAM - PC10666, 1333MHz, 4096MB

[Dark Mantis]

Hi
No problem we can go through it as necessary.

The attributes I was asking for are the timings and voltage that the memory defaults to. It will normally be on a sticker on the side of the module.
You have already given the other details last time.

[eddie5250]

the sticker reads...
1333 MHz 4GB (1x4GB) 9-9-9-24 1.50V ver8.11

Should I be loading "Fail Safe" or "Optimized" ? Someone else who was helping me before I posted may have changed this setting and I want to make sure it is set correctly.

[Dark Mantis]

Right thanks for mentioning that.

We will start off then by loading the Optimised BIOS Defaults  and then save and exit (F10)

The machine should then restart and you can press delete to enter the BIOS again.

This time go to the MIT page and then Advanced Memory Settings page.

Scroll down until you come to DRAM Timing Selectable (SPD) and set it to Quick

The next thing you need is a little further down and is this:

Channel A/B Standard Timing Control
CAS Latency Time
Options are: Auto (default), 5~15.
tRCD
Options are: Auto (default), 1~15.
tRP
Options are: Auto (default), 1~15.
tRAS
Options are: Auto (default), 1~31.

These you need to change to the timings that you took off the side of the modules. 9-9-9-24 in that order.

Save and exit the BIOS (F10)

Your memory voltage should default to 1.5v anyway so there is no need to set that.