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GA-H55M-UD2H: Cant detect Samsung Spinpoint HDD

Nixus

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GA-H55M-UD2H: Cant detect Samsung Spinpoint HDD
« on: February 02, 2011, 05:54:47 pm »
Hello,

I have just bought a new Samsung Spinpoint 1tb Sata2 hard drive, as i am running out of space on my secondary drive and wanted to replace it. Upon installing the drive into my computer and making sure all the cables were in correctly, windows 7 64bit did not detect the new drive. I checked to see if the bios had detected it by going into standard CMOS settings and only my DVD and 2 pre-existing hard drives were present. I tried using different cables and different ports but still no joy! upon putting the hd in my housemate's pc using an older mobo the hdd was detected with no problems.

Upon further searches i found that it could be due to the speed the bios has set for the sata and that i need to change it to limit to 3gb/s sata2 instead of sata3? I updated the bios and cannot find any option to do this. Is this the problem and if so how do i actually change it. Cables and ports are fine as have swapped with my other working hard drives. I have removed the drive for now and consulting the forums on how i should proceed :(

Thanks in advance
Alex

Dark Mantis

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Re: GA-H55M-UD2H: Cant detect Samsung Spinpoint HDD
« Reply #1 on: February 02, 2011, 06:33:30 pm »
Hi and welcome to the Gigabyte Forum.

Have a look in Control Panel/Administrative Tools/Computer Management/Storage/Disk Management and see if the dsik shows up there . It might just need importing.

Are you using the Marvell 9128 controller port for this drive ?

If so try moving it to the IntelICH10 southbridge port. If you still have any problem try inserting a HDD Delay in the BIOS of 5 seconds as it may just be  a little slow to spin up initially.

« Last Edit: February 02, 2011, 06:34:27 pm by Dark Mantis »
Gigabyte X58A-UD7
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Nixus

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Re: GA-H55M-UD2H: Cant detect Samsung Spinpoint HDD
« Reply #2 on: February 02, 2011, 06:45:35 pm »
Hi and welcome to the Gigabyte Forum.

Have a look in Control Panel/Administrative Tools/Computer Management/Storage/Disk Management and see if the dsik shows up there . It might just need importing.

Are you using the Marvell 9128 controller port for this drive ?

If so try moving it to the IntelICH10 southbridge port. If you still have any problem try inserting a HDD Delay in the BIOS of 5 seconds as it may just be  a little slow to spin up initially.

Hi thanks for your reply

I looked under computer management and it didnt show up. It doesnt even show up in the BIOS though i tried removing everything but the new drive and no drives were detected at all by the bios.

I'm not sure what you mean by the marvell or southbridge port stuff. I only recently bought the mobo and its completely stock. an intel i3 processor that came preoverclocked at 4ghz and 4gb of ddr3 ram. I'm also using a sapphire ati HD gpu and a m-audio soundcard (im using the computer for music production primarily...) that i can see the mobo has 5 SATA ports built in. I've tried plugging the HD into ones that i knew already worked with the old HDs and the 2 others that i havent used until now and it has made no difference. Maybe you can shed some light on this. Also i noticed the HD making a weird beeping sound which is always 8 times, followed by a weird clunk. The HD cant be defective as i already put it in another pc to test this as mentioned in original post, and the only info i can find anywhere on the web just mentions the SATA speed. My housemate (he's studying computers in his 3rd year at university) tried putting a jumper cable on the HD to limit it's transfer rate but it resulted in the bios telling me i had a power error which rectified itself upon removing the jumper.

Look forward to your reply
Thanks again
Alex

Dark Mantis

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Re: GA-H55M-UD2H: Cant detect Samsung Spinpoint HDD
« Reply #3 on: February 02, 2011, 08:49:00 pm »
No you don't need to jumper anything on the drive! SATA is a backwards compatible interface and so it will work anyway.

Is the port it is connected to set to IDE or AHCI mode?

Do you have Native iDE enabled in the BIOS?

Are your other hard drives SATA or PATA?
« Last Edit: February 02, 2011, 08:50:30 pm by Dark Mantis »
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Nixus

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Re: GA-H55M-UD2H: Cant detect Samsung Spinpoint HDD
« Reply #4 on: February 02, 2011, 09:21:03 pm »
No you don't need to jumper anything on the drive! SATA is a backwards compatible interface and so it will work anyway.

Is the port it is connected to set to IDE or AHCI mode?

Do you have Native iDE enabled in the BIOS?

Are your other hard drives SATA or PATA?

Yeah both of us said this about the jumpers but we're running out of ideas!

Both are SATA, one is a WD Caviar Blue, other is a Hitachi both 320gb

I tried both IDE and AHCI mode also, no joy :(

I remember seeing that native IDE was also enabled. What would be the effect of disabling this? treading lightly here as i dont want to be unable to use my two currently functioning drives.

Thanks again
Alex

Dark Mantis

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Re: GA-H55M-UD2H: Cant detect Samsung Spinpoint HDD
« Reply #5 on: February 02, 2011, 09:24:09 pm »
As long as you are using a modern OS then Native IDE should be enabled for the best performance.

Can you put the drive into another cpomputer and format it in the same (I take it that you are using NTFS) way as you have the other drives.
« Last Edit: February 02, 2011, 09:25:35 pm by Dark Mantis »
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Nixus

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Re: GA-H55M-UD2H: Cant detect Samsung Spinpoint HDD
« Reply #6 on: February 02, 2011, 09:32:44 pm »
Ah yes didnt think of that will try later and report back. Housemate has gone out atm so cant use his computer. I'm using w7 64 bit so ill keep that enabled heh :)

Will report back once ive tried this, i'd do it through the disk management tool correct? I did contemplate if formatting and installing windows directly onto the new HDD using my housemate's computer would then get mine to recognise it? he didnt have the time spare to let me use his pc for that long though. Could this work?

Thanks
Alex

Dark Mantis

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Re: GA-H55M-UD2H: Cant detect Samsung Spinpoint HDD
« Reply #7 on: February 02, 2011, 09:50:54 pm »
No I wouldn't advise that as it would cause you all sorts of problems. It is possible but you have to know what you are doing and it is a lot more work. Once it is formatted hopefully your system will recognise it. You might still have to import the disk through Disk Management though.

Don't forget to use the same format as on your system.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy