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X58A-UD5 can't access the internet

X58A-UD5 can't access the internet
« on: February 06, 2011, 02:22:58 am »
Hey guys, I just tried to install a X58A-UD5 mobo and had all kinds of issues, firstly it would just keep starting and stopping in a loop, which I fixed by reseating the cpu and cooler. Secondly and more importantly, it will not connect to the net. I set both the connectors to enable, in the bios, and I even downloaded the latest drivers including the latest bios v1.0 and 2.0 neither of which would install! In my experience windows will automatically download the required drivers because it can usually establish a connection automatically, but with this mobo no such luck. I'm running Windows 7 64bit btw. Any chance I'm doing something incredibly newbish, wouldn't be the first time, even though I've built dozens of PC's in the past. :{ Thanks  Oh,.. by the way, it's rev 2.0
« Last Edit: February 06, 2011, 02:52:24 am by Nodeity »

F5BJR

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Re: X58A-UD5 can't access the internet
« Reply #1 on: February 06, 2011, 04:45:11 am »
*
If you have not the network drivers installed Windows cannot find update

Your network driver is in the CD ...

Look in Realtek RTL8111 , choose your OS .. and start manually setup

or

Place your CD .. normally run automaticly the autostart .. run XPress install or Manually --> Realtek --> RTL8168/8111

after ....

Pierre
GA-X58A-UD5 I7 930
6x2Go KINGSTON 9905403-084
ENERMAX Modu 82+
Sharkoon REBEL12
2*HD5770SingleSlot+PCI-HD4350
2xSENSY 26'
2xBOX 5HD HotPlug
3xBOX 34HD MaxinPower
2x AD4SR5HPMU Addonics 8x1ToWDGreen 
4x 1TO RAID10 ICH10+1 BACKUP OS
2 * RR622 HighPoint
Sata 88SX7042  
AverMedia H727

Re: X58A-UD5 can't access the internet
« Reply #2 on: February 06, 2011, 05:00:51 am »
Hi Pierre, I've replaced it with the old one so I can use the machine until I was able to find a fix or replacement. That driver is for the Ethernet, which I did install. It allowed me to access other PC's but not the internet! In my experience Windows and especially Windows 7 will access the drivers automatically when it is installed. The fact that it cannot see the net is the issue here. It should be able to access the net without installing any drivers straight up!!

F5BJR

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Re: X58A-UD5 can't access the internet
« Reply #3 on: February 06, 2011, 06:28:39 am »
*
If you can see anothers computers your problem is not with the drivers but with your network card configuration

TCPIP number / mask / Gateway -->  router DNS 

Pierre



« Last Edit: February 06, 2011, 06:30:48 am by F5BJR »
GA-X58A-UD5 I7 930
6x2Go KINGSTON 9905403-084
ENERMAX Modu 82+
Sharkoon REBEL12
2*HD5770SingleSlot+PCI-HD4350
2xSENSY 26'
2xBOX 5HD HotPlug
3xBOX 34HD MaxinPower
2x AD4SR5HPMU Addonics 8x1ToWDGreen 
4x 1TO RAID10 ICH10+1 BACKUP OS
2 * RR622 HighPoint
Sata 88SX7042  
AverMedia H727

Dark Mantis

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Re: X58A-UD5 can't access the internet
« Reply #4 on: February 06, 2011, 10:52:31 am »
Hi Nodeity,

Quote
I even downloaded the latest drivers including the latest bios v1.0 and 2.0 neither of which would install!

I take it from reading your initial post that you are not sure which revision motherboard yopu have which is going to compound your problems from the start. You need to look at the bootm left hand sude of your motherboard, just below the PCIE slots and you should see the revion number printed in white.

Once you know that you can make sure that you download the correct files for updating. This is very important.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

jolphil

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Re: X58A-UD5 can't access the internet
« Reply #5 on: February 06, 2011, 01:30:32 pm »
Well most problems usually boil down to "IS IT SOFTWARE OR HARDWARE"...
Will this help you?
http://forum.giga-byte.co.uk/index.php/topic,4332.0.html
Goodluck,
jolphil

Re: X58A-UD5 can't access the internet
« Reply #6 on: February 06, 2011, 09:47:07 pm »
Hi Nodeity,

Quote
I even downloaded the latest drivers including the latest bios v1.0 and 2.0 neither of which would install!

I take it from reading your initial post that you are not sure which revision motherboard yopu have which is going to compound your problems from the start. You need to look at the bootm left hand sude of your motherboard, just below the PCIE slots and you should see the revion number printed in white.

Once you know that you can make sure that you download the correct files for updating. This is very important.
If you look t my post you will see that I wrote Ver 2.0 at the end, as an afterthought, but still there! :)

Re: X58A-UD5 can't access the internet
« Reply #7 on: February 06, 2011, 09:53:36 pm »
*
If you can see anothers computers your problem is not with the drivers but with your network card configuration

TCPIP number / mask / Gateway -->  router DNS 

Pierre 
Yeah but the network card as you call it is on the Mobo, is it not? I have never had a mobo since they started incorporating them in the board that Windows 95 upwards didn't recognise. And since at the very least "Vista" it has been able to access the net without the installation of extra drivers. I'm not sure what your point is? :)

Re: X58A-UD5 can't access the internet
« Reply #8 on: February 06, 2011, 10:05:12 pm »
Well most problems usually boil down to "IS IT SOFTWARE OR HARDWARE"...
Will this help you?
http://forum.giga-byte.co.uk/index.php/topic,4332.0.html
Goodluck,
jolphil
My previous and actually current Mobo works fine at accessing the net without drivers with 7. The GA-X58A-UD5 recognised the full 6Gb DDR3 without issue. I don't believe there is any problem other than the issue of accessing the net, and that is the problem! whether or not it is hardware or drivers, surely Windows 7 should be able to access the net without installing a driver. I've never had that issue before!  If Windows can't find it on it's own then surely it must be hardware, no? But I have no idea how to test the hardware, given that there is obviously no problem with the modem seeing it's working now? Has anybody else had to install the driver so that the OS can see the net? :}

Dark Mantis

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Re: X58A-UD5 can't access the internet
« Reply #9 on: February 06, 2011, 10:21:30 pm »
Quote
If you can see anothers computers your problem is not with the drivers but with your network card configuration

TCPIP number / mask / Gateway -->  router DNS 

What Pierre said was perfectly correct. If you can access other computers on the network then it is a configuration problem as far as accessing the internet goes.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: X58A-UD5 can't access the internet
« Reply #10 on: February 06, 2011, 10:35:30 pm »
Quote
If you can see anothers computers your problem is not with the drivers but with your network card configuration

TCPIP number / mask / Gateway -->  router DNS 

What Pierre said was perfectly correct. If you can access other computers on the network then it is a configuration problem as far as accessing the internet goes.
Ok I get that, but how do I fix it? I've never had to install a driver to get windows to see the network before! Surely that's not the case here? Installing the Realtek RTL8111 drivers only got me access to the Lan. I'm sorry if it seems like I'm being obtuse, but this problem is confusing the heck out of me!! It sounds to me like maybe the network setup on my board is faulty, I'm hoping not.  :{

F5BJR

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Re: X58A-UD5 can't access the internet
« Reply #11 on: February 07, 2011, 01:28:13 am »
*

because you can see anothers computers in your Network , you have not hardawre problem and not driver problem

Your problem is only with your Network configuration

*

Exemple for my computer :

My network config TCPIP V4 ( not V6 )

TCPIP fixed 192.168.1.10 ( same group 192.168.1.xxx for all my network 192.168.1.4 - 192.168.1.100 - ... )

Mask 255.255.255.0

Gateway 192.168.1.1 ( IP for my ADSL box )

DNS 192.168.1.1 ( the same )

And no problem !!

**

For you look

1 - Config panel
2 - Network ( choice the good card if you have 2 * cards as my GA-X58A-UD5 )
3 - Network card property
4 - Place good values for TCPIP Protocol

After normally you can have Internet Access if your Router / Box is connected to your Internet provider

Pierre

* Interessant page but sorry in French language ( but possible to use Google translator )

http://www.porciello.com/adsl/

http://www.aidewindows.net/pratique.php



« Last Edit: February 07, 2011, 01:34:52 am by F5BJR »
GA-X58A-UD5 I7 930
6x2Go KINGSTON 9905403-084
ENERMAX Modu 82+
Sharkoon REBEL12
2*HD5770SingleSlot+PCI-HD4350
2xSENSY 26'
2xBOX 5HD HotPlug
3xBOX 34HD MaxinPower
2x AD4SR5HPMU Addonics 8x1ToWDGreen 
4x 1TO RAID10 ICH10+1 BACKUP OS
2 * RR622 HighPoint
Sata 88SX7042  
AverMedia H727

Re: X58A-UD5 can't access the internet
« Reply #12 on: February 07, 2011, 04:04:33 am »
Well guys, I'm flabbergasted!! I just reinstalled the Mobo again, installed the requisite Lan drivers and it now connects to the internet! I haven't had to install a driver on install to get access to anything since windows 98! The only difference this time was that I didn't use my SSD, which was connected to a gSatata 3 socket. This time I used a bog standard Sata 2 Hd on a Sata 2 socket! Sorry if I was comming across as a bit of a dill with this one, but I'm still confused as to what happened? Anyway as you can imagine now I want to install my SSD, which was previously on a Sata 6 socket on the previous Asus Mobo. So I'm a bit spoild for speed. I've allready posted a Q about this, but any help in getting the best speed out of it here? Thanks for the patience so far :)

Dark Mantis

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Re: X58A-UD5 can't access the internet
« Reply #13 on: February 07, 2011, 08:11:22 am »
No problem.

The best port for your SSD is the Intel ICH10R controlled port SATA2_0 because apart from being the fastest port available it also transfers TRIM commands which are important for the health of your drive.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy