G31M - ES2L WIN 7 32 bit audio issue and other issues

[ashnack]

Hi i recently bought  a G31M - ES2L   board (27th/5/2011) rev 2.3 and i am having some issues witht he board.

First the most aggrevating one is Audio problem a strange one too i can watch AVI and MKV vids ect no problem at all sound is fine 1 game i play sound is fine,  yet another game i play WOrld Of Tanks as soon as i load into a map the audio crackles and stutters and sounds like the machine is totaly lagging out even if i am on Ventrillo it affects that too yet if i tab out the sounds returns to normal,  This also happens when i play any videos on the MSN site like trailors for films ect.  Also when windows starts up when it plays the windows startup sound it crackles but thats it.

Next when ever i do a cold start after 20 seconds or so i have to press Reset button or the monitor wont kick in (plugged in to  PCIE graphics card Via HDMI ) never had this issue on my last board same setup only change to my computer is new MB

my CPU is Intel dual core ES6700 3.2ghz
Graphics Nvidia GT240 1gig
Hard Drive seagate barracuda 500gb 7200.12
22" HD monitor (acer)
2gig ram (DDR2) 800
500w PSU

my OS is  Win7 32bit no service pack
Audio driver is realtec HD 6.0.1.6363 (R260) ALC 888B acording to the info button on  audio control panel.

Also when i first put this alltogether i wanted to install WIN 7 64bit but it would not let me select the HD the funny part is it kept asking for driver  and when i browsed for driver it let me search the HD installed  go figure? so any tips on that would be cool too thanks

any help appreciated thanks.  ive probably missed some info out  just let me know and ill  add it asap.

[ashnack]

no one have any ideas??   i have managed to install win 7 64bit and issue still the same??
any help appreciated thanks.

[Dark Mantis]

Hi

I would say you have a problem with latency my friend.

Download and run dpclatency checker from  http://www.thesycon.de/deu/latency_check.shtml if there are any red bars then you have a latency problem. Leave the program running when you would normally get the crackling and check it afterwards.

The problem is easilly fixed but finding the culprit can be more troublesome. Latency is caused by bad programming generally. There are various rules for how a program should access the core and if it doesn't follow these rules it can result in the core not being released for the next operation and this causes a bottleneck that backs up. The biggest headache from our perspective is that we have to find the rogue program/driver.

The best way to tackle this is to go to Task Manager and then in the Processes section stop all the processes that are not required for Windows to run. If you do this one at a time until you find the one that is causing the trouble. Then depending on what it is as to how you tackle the repair.

If none of that works you would need to go to Device Manager and disable all the devices not needed to run the system. Then you can enable them one at a time and again see which one causes the problem.

Have fun!

[ashnack]

thanks for the reply ill get onto it now lol i thought it was the onbourd sound or network card so i installed a standalone sound card and wireless card and problem is same so ill try this lot out thanks ill let ya know how it goes

[ashnack]

ok definatly a latency issue  but i have done what you said and no difference i disabled all that i can think off without crashing the pc and stopped all serviced it allowed me too yet still getting red bars in the latency program  it is possible i missed something or didnt disable somehting i could without crashing the pc.

[Dark Mantis]

Have you got both the sound card installed and the onboard sound enabled still ? If so kill one ot them.

There is much more to check than you have even had time to. It takes hours and hours to do it thoroughly.

[ashnack]

the onboard sound is disabled in bios also disabled the HD audio from the graphics card.

[ashnack]

Ok  i remoed the seperate sound card and wireless lan reverted back to onboard ones,

Then i went and installed Windows XP on same system using that latency monitor to see how system responded after each driver install all the way upto graphics driver latency never went higher than 100,  once i installed Nvidia driver pack (latest) it went up to 1500 average but No red bars at all and  the game  it was reacting to the worst runs absoloutly fine no issues at all now.

What i find strange is  the only thing i changed recently is the MB i bought from gigabyte all hardware is same  from my last build which worked perfectly fine the only reason i changed boards was because the audio on my old asus board was faulty ( no audio from right channel) but everything elese worked fine.  So i finnaly scrape the cash together to get this gigabyte board and get nothing but headaches  not a great start with switching brands lol but if ya got any ideas tips on solving this issue till would be gratefull as i realy do prefer WIN 7 these days lol many thanks.

Richard.

[Dark Mantis]

1500 is quite high even though it doesn't seem to be impacting on your sound output.  So many things can cause latency that it is almost impossible to say do this or that. The LAN chip is a common one along with drivers.

[ashnack]

Ok fair enuff i guess as it kinda works just ony on XP not win 7 what are the chances of a different board?? as i can say for sure its  got to be a gigabyte item (driver/component) thats at fault as all these parts work perfectly fine on my ASUS board? 

ps thanks for all your help Dark Mantis much appreciatd

[Dark Mantis]

I am afraid it is not so simple as saying everything worked alright before.  It is just the final mix that can cause it. 

[ashnack]

also true lol  ah well ive been in touch with ebuyer where i bought it they have given me 28 days to return it for full refund  if i cant get this issue sorted realy dissapointed tho it woks fine on win xp  but not win 7 lol going to have to revert back to my old asus board bleh till i can afford a decent upgrade.

oh random question kinda lol would my E6700 dual core 3.2ghz cpu work in a socket 775 board thats DDR3? so all i would need to do i replace board and ram??

Thanks again ofc

[Dark Mantis]

Well your CPU is supported by the GA-EP45T-UD3LR for one example and it also supports DDR3. You can check it out here :

http://uk.gigabyte.com/products/product-page.aspx?pid=2955&dl=1#