Problem with the M6900 mouse

[Nabnut]

I recently bought the M6900 mouse and it appears to be broken, i am just curious if there is anyway to fix this. The dpi changer buttons are not working and the led for them is not lighting up, the 2 buttons on the side are also not working as well as the left and right tilt wheel. I have downloaded the driver and the firmware update from the gigabyte website and the mouse is still not working. Is there anything that can be done to fix this or is it simply just a bad mouse?

[Dark Mantis]

Hi

I know that the firmware does ned updating on these mice but if you have done that properly and it still isn't working I would have to assume that it is faulty. I take it that it is plugged into the I/O panel on the back of the motherboard not some other USB port ?

[Nabnut]

Yeah its plugged in at the back

[Dark Mantis]

In that case I would return it for exchange at the retailer that supplied it.

[Nabnut]

Thanks for the help hopefully I will have more luck with the next one 

[Dark Mantis]

Yes let's hope so. Again it will probably need the firmware updated to start with but after that should work well from what I have heard from other customers. Please let us know how you get on though.

[Nabnut]

will do