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GA-MA69VM-S2 CPU Problem

andy733

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GA-MA69VM-S2 CPU Problem
« on: September 05, 2011, 02:32:51 pm »
hi i have a GA-MA69VM-S2 and a AMD PHENOM X4 955 BLACK EDITION CPU im having problems with running it at full speed i get a 3.7 windows indext score and cpu-z tells me that cpu core is stuck at 800mhz and when i run prime95 or everest 5.5 it stays at 800mhz ive changed the mutiplier to x16 but still no luck and ive gone to boot options avanced tab and enabled 4 cpus and still no luck i have latest bios F10e any help would be great heres my specs

GA-MA69VM-S2 motherboard
AMD PHENOM X4 955 BE CPU
6gb DDR2 PC6400 800mhz Ram
320gb Sata Harddrive
NVIDIA GEFORCE 8800GTS 640mb Graphics card
650w Power supply
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absic

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Re: GA-MA69VM-S2 CPU Problem
« Reply #1 on: September 05, 2011, 02:38:26 pm »
Hi there,

although you are running the latest F10E BIOS your CPU may not actually be supported. If you check here: http://uk.gigabyte.com/support-downloads/cpu-support-popup.aspx?pid=2500 it shows that you need the 95 Watt version of the 955 CPU if yours is the 125 Watt version that could be the problem.
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andy733

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Re: GA-MA69VM-S2 CPU Problem
« Reply #2 on: September 05, 2011, 02:42:38 pm »
mine is the 95w version mate im sure how would i find that out
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absic

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Re: GA-MA69VM-S2 CPU Problem
« Reply #3 on: September 05, 2011, 02:48:26 pm »
Do you still have the original packaging for the processor or the sales invoice? You should be able to find out from those.

If not download CPUZ from here: http://www.cpuid.com/softwares/cpu-z.html and you should be able to find out from that.

The 95 Watt version is supposed to be OEM only and sold as part of a PC package (CPU, Motherboard bought together) if you bought the CPU on its own then it actually may be the higher watt version.

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Remember, when all else fails a cup of tea and a good swear will often help! It won't solve the problem but it will make you feel better.

andy733

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Re: GA-MA69VM-S2 CPU Problem
« Reply #4 on: September 05, 2011, 02:52:04 pm »
i bought it on its own cpuz says max tdp at 71w
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absic

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Re: GA-MA69VM-S2 CPU Problem
« Reply #5 on: September 05, 2011, 03:13:10 pm »
OK assuming that you have the 95 Watt version of the CPU then the first thing I would do is reflash BIOS using the QFlash Utility, just to make sure that there isn't an issue there.

When you reflash the BIOS make sure you disable the "Keep DMI Data" Option on the QFlash homescreen before actually running the programme. This will make sure that the old settings are overwritten and will give  a clean starting point. When you have completed the reflash go into BIOS and load Optimised Defaults then reboot and let the system start. Is the CPU still showing as only running at 800MHz?

Could you clarify your RAM and how much you are running is it 3 sticks of 2Gb's to give the 6 GB total?
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Remember, when all else fails a cup of tea and a good swear will often help! It won't solve the problem but it will make you feel better.

andy733

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Re: GA-MA69VM-S2 CPU Problem
« Reply #6 on: September 05, 2011, 03:17:11 pm »
yes 3 sticks of 2gb all same speeds 800mhz pc 6400
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absic

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Re: GA-MA69VM-S2 CPU Problem
« Reply #7 on: September 05, 2011, 03:18:56 pm »
It shouldn't make a difference but you could also try removing one of the sticks so that you are running with 2 sticks in Dual channel mode
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Remember, when all else fails a cup of tea and a good swear will often help! It won't solve the problem but it will make you feel better.

andy733

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Re: GA-MA69VM-S2 CPU Problem
« Reply #8 on: September 05, 2011, 03:42:36 pm »
tried flash with disable dmi and still no luck and removed 1 stick of ram so runs dual channel still nothing its showing on cpuz that multiplier is stuck at 4x when i changed it to 16x thats the problem
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absic

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Re: GA-MA69VM-S2 CPU Problem
« Reply #9 on: September 05, 2011, 04:42:57 pm »
I don't actually have access to your motherboard and the only information I can get is from the user's manual which isn't helping much.

What options do you have in BIOS for CPU Control?
Do you have any of the Gigabyte Software installed?

It might be a good idea to raise a support ticket with GGTS here: http://ggts.gigabyte.com/tech.asp?ClassID=2&Country=U.K.&SourceWeb=B2C especially as it can take several days for them to respond and, if we can't find a way of resolving this issue for you, it would be nice to already be in-line for help from Gigabyte Tech.
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Remember, when all else fails a cup of tea and a good swear will often help! It won't solve the problem but it will make you feel better.

andy733

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Re: GA-MA69VM-S2 CPU Problem
« Reply #10 on: September 08, 2011, 01:05:05 pm »
i have the multiplier at 16x
northbridge multiplier auto
fsb set to auto 200
and i have HT link controls aswell set auto

and no i aint using any gigabyte software
« Last Edit: September 08, 2011, 01:05:42 pm by andy733 »
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