Z68X-UD3H-B3 w/ i5 2500k random lockups in Windows 7 x64

[spurst]

Z68X-UD3H-B3
i5 2500k
Cooler Master Hyper 212

2x 4gb Corsair XMS DDR3 (also tried crucial ballistix)

SATA RAID 0 2x WD raptor 36g
SATA RAID 0 2x Seagate 7200.12 500g
Galaxy GTX 460 SLI 768
Lite-ON DVDRW
Sony Blu Ray
PCP&C 760Watt PSU

I've tried this stock speeds, overclocked, etc - its the same issue all the time.

I keep locking up upon activity immediately after idle periods in Windows 7 x64. Only after Idle (and I'd say ~5 minutes of inactivity. The mouse cursor starts to look like its doing the Windows Busy/Spinning thing, and it wont let me click anything, and then within 10-15 seconds the whole system freezes.

I'm also getting some other issues and I'm not sure if its normal with this chipset. When you press the Reset button, the pc does not reset. Instead it goes into a power down state. The power button also has a delayed off. Is there any way to change that to a HARD shut down? I prefer the traditional button responses.

Thanks.

[spurst]

also, I'm on the F8 bios. I'm going to try updating that shortly, to see if that gives me any resolution.

[Dark Mantis]

Hi and welcome.

 Choose Optimised BIOS defaults and save them should cure things like the hard off etc. Also in the BIOS if that doesn't cure it already disable all the power saving settings and do likewise in Windows and you shouldn't get the stuttering/busy thing.

[Aussie Allan]

 
 
  If Dark Mantis's good advice has no effect......here's something else to try before getting out the grinder

 Start by going into power management/power plan and create a custom profile....

  go to sleep......................Never
  turn monitor off after ........1 hr
 Dim the display..................Never
 Hibinate..........................Never

  You get the picture.....turn off anything that you think might change the power state of the PC

  There's also a few more in BIOS under C States (C3, C4 ext) read up on these in the manual but these also can be canned!

  Aussie Allan

[Dark Mantis]

Yep, that's about it Allan. I reckon that should fix it one way or another.

[spurst]

i'll load the optimized defaults. i already tried putting it on High Performance in power options. I've also already tried messing with the power save features in the bios. Nothing has really fixed the issue. Either way, I shouldn't have to disable the power saving features of the board / CPU to fix this issue. What specific setting would cause a system to change state after 5 minutes of idle?

[Aussie Allan]

    Welcome again spurst

  
     I shouldn't have to disable the power saving features of the board / CPU to fix this issue. What specific setting would cause a system to change state after 5 minutes of idle?

  Yes you shouldn't have to, but do you want to fix the problem that you have ? ..... this will mean turning off the things discussed earlier one at a time and test between to find the offending setting .... it's not a gold guarantee this is the area......but we have to start somewhere and this area is the most likely.

  Aussie Allan

[spurst]

I've updated to the F10 bios, Optimized settings, and disabled power management It still has the issue.

It happened yesterday when I was reading reviews for something on amazon. I was idle for about 3-5 mins, and then I went to scroll down, the cursor changes over to the spinning circle (Windows 7), and then then I Control-Alt-Delete to open Task manager, the system Locks.

[Dark Mantis]

There is some program that is set to cut in after 5 mins of inoperative time and start doing it's thing. You need to find out what program it is by looking in Task Manager. It could be an anti-virus, disk scanner, indexer, probably something along those lines. That is the cause of your problem, it is just finding which one it is now.

[Aussie Allan]

   Welcome back spurst

                                  UPDATE

  DMs suggestion re software is actually more likely......follow his advise first......IF it comes down to a hardware issue....follow what's below!

  Before we get to the next phase of trouble shooting, are you running the memory at the stock 1.5V.....if you are ....increase to 1.6V but pay attention to QPI/VTT in BIOS.....it must remain within 0.5V of the memory....this is important (Always!)

                                                       if this also fails.....go to next step!


  Next step on the ladder to knock off is memory.....Download and install to a USB key or burn a disc....Memtest......remove all but one stick in the (Master) slot one and boot of memtest......10 full passes each module (in slot one).....this is time consuming but the only way to move forward.....report back when done with the results

  Aussie Allan

[spurst]

This is a brand new fresh install of windows 7. There is no anti virus software, anti malware, etc installed. I haven't gotten that far yet, unfortunately.

I can also rule out a faulty module - I've gone through 2 sets. A set of Crucial Ballistix which I returned thinking it was faulty, and this new Corsair XMS is installed. I've tried 1 stick as well from each kit.

Corsair XMS is set to run at 1.5v. I've also tried it at 1.6 (thinking maybe it was an issue with the timings or something). Didn't help.



I'm still leaning towards some type of power management type issue. Its so odd that it only happens during inactivity. It's NEVER locked up when I've been doing a task, ever.  Specifically, what are all of the power management features within this gigabyte bios that should be disabled to completely turn off power management?

[Dark Mantis]

I stil stand by my original diagnosis. Just because it is a fresh install doesn't mean a thing. Windows brings enough of it's own services  etc. Besides if you have no security software installed you probably have a few rogue programs on there now that you don't even know about. It only takes 20 mins on average to get hit by a malware program once you go online.

[teknology9]

Hi,

Just out of interest how old is your PSU and have you had it tested?


teknology9

[spurst]

I stil stand by my original diagnosis. Just because it is a fresh install doesn't mean a thing. Windows brings enough of it's own services  etc. Besides if you have no security software installed you probably have a few rogue programs on there now that you don't even know about. It only takes 20 mins on average to get hit by a malware program once you go online.

It would have to be a native windows app, then, because unless the malware came packaged with SP1, then that'd be impossible.

It truly is a fresh install of Windows 7. Fresh as in I had the problem once, so I saved the updates to a flash drive, and scanned them on a different PC, and then reinstalled them after installing 7 again.

The Power Supply is brand new - a 760watt PCP&C unit. I actually bought it 3 days prior to rebuilding my whole rig.

I hope I'm not coming off as combative - I'm just trying to relay what I've been trying, thus far. The drives came out of my previous system - they work flawlessly. The same with the vid cards. The only new components are Motherboard, CPU, RAM, and OS Installation.

Does this board have any known issues surrounding: power management? SLI? RAM modules? etc?

What are all of the settings in the bios that pertain to Power Management that I can disable. I want to disable them because once its stable, I planned on overclocking. However, my expectation for the board is that it should work out of the box 100% without disabling anything.

[teknology9]

Hi,



OK Spurst, thanks for that.......it might be worthwhile starting at the begining again, have you read this article?

http://forum.giga-byte.co.uk/index.php/topic,5704.0.html

I know you may find it a bit long winded starting all over again, but just try assembling the basic components as absic has done and it  may help to eliminate any problems before any software has been installed.......so just read up to the part where the main components are assembled and where you can see the splash screen. This is my take on the situation......make sure every everything is seating correctly before powering on....safety first.

Hope this helps


Teknology9