Z68X-UD5-B3 USB3

[Jeff_Gaines]

I have had this motherboard since February this year, it has the F10 BIOS and I'm running Windows 7 x64.

I cannot get USB3 working from either of the headers on the board. It's fine from the connectors on the I/O panel but connecting the USB 2/3 front panel to either F_USB30_1 or F_USB30_1 just leads to the 'device not recognised' error. A USB2 device works fine in the same socket.

The device is a USB3 hard drive with its own power so shouldn't be a power issue.

Anybody have any ideas/suggestions? It's much more conveniant to use the sockets at the front rather than the back!

[Dark Mantis]

Hi

Well there are a couple of reasons why it might not work as supposed to.  It could be that the cable or the sockets are faulty in some way but ok on the basic pins for USB2.0.

Have you made sure that you have installed the USB3.0 drivers ?

Check that none of the pins on the motherboard headers are bent.

[Jeff_Gaines]

It fails with both the Gigabyte break out connector and with the USB3 connectors on my Lian-Li case so I think if it's hardware it must be the motherboard sockets.
The latest USB3 drivers are installed, there seem to be more up-to-date version on the net but I'd rather stick to the official Gigabyte offering.

[Jeff_Gaines]

I have now fitted a Silverstone USB3 card and it works perfectly so it looks like a fault with the Motherboard.
The pain of having it replaced is too much so I'll live with it. It looks like the Z68 chipset is going to be quite short-lived.

[Dark Mantis]

It is quite possibly just a driver issue. It might have got corrupted or something. You could try clearing the CMOS to get rid of any old items and then update the BIOS and load Optimised BIOS Default settings and try again. Often a clean start will fix a problem that doesn't respond.

[Fatman]

Have a look in device manager and make sure there are no yellow exclamation marks.