Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with AMD processors => Topic started by: iPoro on September 12, 2015, 01:54:47 pm
-
Hi guys, I've recently updated to Windows 10, but this windows doesn't suit me so I decided to go back to win 7, however the option to go back to win 7 wasn't there anymore so I had to use a CD to install new windows. Before I went back to win 7, I saw that although I've installed brand new win 10 all of my files that were located on Disc C were still there. I wanted to get rid of them and install new windows so I went ahead and inserted the CD and installed it from there. Apparently you have to install bard new windows via Boot menu etc, but I didn't know that then. My friend told me to do that by pressing F12 on my keyboard while my PC was restarting, but all I get is a black screen with my mouse in it and nothing else, I can move my mouse around, but nothing shows up. I then googled for a bit and I have to change the BIOS settings, I restarted my PC again and hit DEL however I still have the same thing - blank screen with just my mouse on it, any ideas?
-
Anyone mind helping out?
-
What PC Components are you using?
Intel or AMD?
-
AMD
-
Please check this thread: http://forum.giga-byte.co.uk/index.php?topic=2195.0 for the kind of information you need to post, so that we can help you.
I will move this thread to the AMD section as you may get more help if it is posted there.
-
Please check this thread: http://forum.giga-byte.co.uk/index.php?topic=2195.0 for the kind of information you need to post, so that we can help you.
I will move this thread to the AMD section as you may get more help if it is posted there.
Thank you very much. I'm really sorry, I'm not good with technology so that's why I didn't include anything.
Here's the info
Motherboard
Model : F2A88XM-DS2 (P0)
BIOS version : ver:04.06.05 or F6
Revision Number : 3.0
Graphics card
Model : AMD Radeon HD 8570D
CPU
Brand : AMD A8-6600K
Specs : AMD A8-6600K APU with Radeon HD Graphics
Operating system : Windows 7 Home premium 64 bits
Memory
RAM : 8 GB
Processor : 3.90 GHz with boost - 4.5 GHz
Hard disc
Disc C;
-
If there are any files you want to try and recover from your original install of Windows 7, you can try slaving the disk in another PC, or use a an external adapter, toaster, etc.
If you are OK with starting over, this is not necessary. When you start the PC, you must press F12 for a one time boot menu. You do not press and hold the key... instead tap, pause, tap, pause until the menu appears. From there you can select the drive containing your install media. Delete any existing partition(s) or windows installations prior to installing windows 7 again.
You can also enter BIOS by pressing the delete key <del> same tap, pause method and change your boot order so the drive containing your install media can be set as your first boot device.
-
If there are any files you want to try and recover from your original install of Windows 7, you can try slaving the disk in another PC, or use a an external adapter, toaster, etc.
If you are OK with starting over, this is not necessary. When you start the PC, you must press F12 for a one time boot menu. You do not press and hold the key... instead tap, pause, tap, pause until the menu appears. From there you can select the drive containing your install media. Delete any existing partition(s) or windows installations prior to installing windows 7 again.
You can also enter BIOS by pressing the delete key <del> same tap, pause method and change your boot order so the drive containing your install media can be set as your first boot device.
I know which buttons to press to open what, I also tried doing all sorts of methods since the first thing I used was google to help me and it had same steps, tap,pause,tap I can sit there for 10-15 min with out it poping up.
-
I don't really know what to do since it never happened before to me. It was working flawlessly, but now...
-
Greetings,
Other possible solutions;
-Disconnect power from PSU or turn off rocker switch. Open case and disconnect power to your boot drive. Retest
-Perform CLR_CMOS or Battery pull. One or the other of these should give you the ability to enter BIOS using <Del>
-
Greetings,
Other possible solutions;
-Disconnect power from PSU or turn off rocker switch. Open case and disconnect power to your boot drive. Retest
-Perform CLR_CMOS or Battery pull. One or the other of these should give you the ability to enter BIOS using <Del>
Sadly nothing worked...
-
If neither of these worked, then you will need to remove all installed cards and disconnect all connected drives/devices on the board. Leave only the CPU, its fan and a stick of ram installed. Connect video to onboard if equipped. Please perform the CLR_CMOS procedure again, disconnecting power and pulling the battery for 5 min.
Re-insert the battery and attempt to start the system, reconnect power and attempt to start again and enter BIOS. With no devices connected, you should get the Gigabyte Logo and have the ability to press <Del> to enter BIOS.
If this doesn't resolve the issue, the only things left are:
-Attempt to invoke the back up BIOS
-Attempt to re-flash the BIOS (not sure if this is possible on an older board if you can't see the screen)
-Remove the board from the case and perform further bench testing
The behavior black screen after a failed install or upgrade attempt is often seen when the system cannot find a boot device, or when it cannot be read. Normally this times out (after attempting all items in the boot order) and the system displays a boot error message of some sort.
Not in your case however, so the next step in to reset the BIOS. When this fails, you remove devices, reset again and attempt to start. Failing again, with the older boards that don't have BIOS switches, you attempt to invoke boot from the back up BIOS. If you get a loop and you know the hardware is good, no bent pins in socket, etc, we have seen cases where forcing the primary and secondary BIOS to re-sync or flash using ALT+F10 or ALT+F12 depending on Award or AMI.... has fixed things... but you aren't looping and cannot get display.
So you need to remove as many variables as possible and attempt to get a clean start. I think I've pretty much covered the basics. If anyone else has something to add, please feel free. :)
-
If neither of these worked, then you will need to remove all installed cards and disconnect all connected drives/devices on the board. Leave only the CPU, its fan and a stick of ram installed. Connect video to onboard if equipped. Please perform the CLR_CMOS procedure again, disconnecting power and pulling the battery for 5 min.
Re-insert the battery and attempt to start the system, reconnect power and attempt to start again and enter BIOS. With no devices connected, you should get the Gigabyte Logo and have the ability to press <Del> to enter BIOS.
If this doesn't resolve the issue, the only things left are:
-Attempt to invoke the back up BIOS
-Attempt to re-flash the BIOS (not sure if this is possible on an older board if you can't see the screen)
-Remove the board from the case and perform further bench testing
The behavior black screen after a failed install or upgrade attempt is often seen when the system cannot find a boot device, or when it cannot be read. Normally this times out (after attempting all items in the boot order) and the system displays a boot error message of some sort.
Not in your case however, so the next step in to reset the BIOS. When this fails, you remove devices, reset again and attempt to start. Failing again, with the older boards that don't have BIOS switches, you attempt to invoke boot from the back up BIOS. If you get a loop and you know the hardware is good, no bent pins in socket, etc, we have seen cases where forcing the primary and secondary BIOS to re-sync or flash using ALT+F10 or ALT+F12 depending on Award or AMI.... has fixed things... but you aren't looping and cannot get display.
So you need to remove as many variables as possible and attempt to get a clean start. I think I've pretty much covered the basics. If anyone else has something to add, please feel free. :)
Sadly I've tried everything and nothing seems to work.
-
Sorry you aren't having any luck. What steps did you use to invoke the back up BIOS?
-
Sorry you aren't having any luck. What steps did you use to invoke the back up BIOS?
I tried everything you've said, yet nothing seems to work. I think I have a curse with technology... I'm powerless in this situation now. Oh and now for some reason whenever my PC "boots up" my windows doesn't start up... It just goes straight to black screen with a mouse cursor on it just like when I press DEL or F12 to enter BIOS or Boot my pc.
-
Asking again. :-\ What steps did you use to invoke the back up BIOS?
-
Asking again. :-\ What steps did you use to invoke the back up BIOS?
Sorry, I misunderstood the question. I used Alt+F10/12. I didn't do any bench test since I'm too green with technology I didn't want to screw things.
-
Greetings,
If you read my post carefully, you'll see that I said forcing the BIOS to sync has helped others who were boot looping and who had screen display. You have neither.
Try these steps:
It is possible to make the BIOS Auto-Recovery kick in (Dual BIOS) and re-flash the MAIN BIOS with the contents of the BACKUP BIOS.
This is a simple and easy method for anyone to try before having to resort to other more difficult methods, or a RMA.
1. Shut off the power supply using the switch on the back of the PSU, wait 10-15 seconds.
2. Press and hold the case Power On swtich, then while still holding turn on the power supply from the switch on the rear.
3. Still holding the case power on switch, the board will start, once it does release the case power on switch and shut off the power supply via the switch on the read of the unit. (Do the latter two parts as quickly as you can once the board starts)
4. The board will shut down.
5. Turn the power supply back on using the switch on the rear of the unit.
6. Turn on the motherboard by pressing the case power on button.
-
Greetings,
If you read my post carefully, you'll see that I said forcing the BIOS to sync has helped others who were boot looping and who had screen display. You have neither.
Try these steps:
It is possible to make the BIOS Auto-Recovery kick in (Dual BIOS) and re-flash the MAIN BIOS with the contents of the BACKUP BIOS.
This is a simple and easy method for anyone to try before having to resort to other more difficult methods, or a RMA.
1. Shut off the power supply using the switch on the back of the PSU, wait 10-15 seconds.
2. Press and hold the case Power On swtich, then while still holding turn on the power supply from the switch on the rear.
3. Still holding the case power on switch, the board will start, once it does release the case power on switch and shut off the power supply via the switch on the read of the unit. (Do the latter two parts as quickly as you can once the board starts)
4. The board will shut down.
5. Turn the power supply back on using the switch on the rear of the unit.
6. Turn on the motherboard by pressing the case power on button.
Still nothing. Didn't work I also tried this https://www.youtube.com/watch?v=HhI-t5lh_38 and my friend insturcted me to hold the power button for 5 sec then my PC should turn on, then I should count another 5 sec, release the button and click it again but PC starts normally. What actually happens is - I hold the switch - PC is up for 5 sec then it turns of I have no idea why, then I wait another 5 sec and hit the button on again and it didn't help.
-
Good effort!
The system powers off when the power button is held because of a BIOS settings. The options are "Soft Power Off" (which has a 4sec delay) or "Instant Off" which shuts the PC off immediately when the button id depressed. Can't be modified unless you can enter BIOS.
I think we've exhausted what can be done over the internet :(
-
Good effort!
The system powers off when the power button is held because of a BIOS settings. The options are "Soft Power Off" (which has a 4sec delay) or "Instant Off" which shuts the PC off immediately when the button id depressed. Can't be modified unless you can enter BIOS.
I think we've exhausted what can be done over the internet :(
A friend of mine found this guide
Method #1:
1. Shut your PC down (if you're reading this guide, than your PC isn't working anyways)
2. Hold the power button until the PC starts and shuts down again
3. Press the power button again, your backup BIOS should kick in now and should re-flash the main BIOS if there's anything wrong with it.
Method #2:
1. Shut your PC down
2. Hold the power AND the reset button for about 10 sec, than release.
3. Backup BIOS should kick in anytime soon now.
Method #3:
Had to use this one in order to get my 990FXA-D3 working again. Backup BIOS kicked in using method #2, but I was back to the good ol' no signal state once the procedure finished..
1. Short out pins 1 and 6 on the main BIOS chip (pin #1 should be marked with a red dot or whatever)
2. Tell a friend (or a relative) of yours to press the power on button
3. Remove the ghetto-like jumper you're holding between pins 1 and 6 as soon as you hear a beep.
4. Backup BIOS should kick in again and everything will (hopefully) be fine.
Uhm yeah, that's about it, I guess.
P.S Please bare in mind that the 3rd method should only be used if you have the following options:
Option #1 Follow my dumb advices.
Option #2 RMA the board.
I followed Method 1 and 2 but it didn't work. I tried method 3 but I have no paper clips only earrings which are tricky to work with...
*** Also I forgot to mention, when I run my PC without the Windows 7 CD, it goes straight to black screen with mouse cursor in it, but if I have win 7 CD in it loads up the GIGABYTE thing and then it goes to black screen with mouse cursor...
-
Well, there is something going on, either with your hardware or configuration that is keeping the system from starting normally. Since we are not there to physically see.... it may be best to seek professional help if you are at a dead end.
-
Well, there is something going on, either with your hardware or configuration that is keeping the system from starting normally. Since we are not there to physically see.... it may be best to seek professional help if you are at a dead end.
Sadly I think I'll have to speak to someone professional who can look into this and hopefully fix it. Thanks for all the help indeed. At least we tried c;