Official GIGABYTE Forum
Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: qcjulle on October 21, 2015, 08:31:50 pm
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My combination of Z97M-D3H with the i5-5675C has problems booting up successfully. I am on the latest F8 BIOS version, no overclocks or any special settings. RAM is 2x4GB Kingston HyperX Savage 2400 MHz running at 1600 MHz and 1.5V. Apart from that just a 120 GB Samsung SSD attached.
The CPU fan will spin for about five seconds at quite high RPM and then the system just resets, the fan spins down and it tries again. This can occur 3-15 times before a successful bootup. I cannot even enter BIOS. When the system boots up it works just fine. In a successful boot the fans spin at lower RPM (I don't have a PC speaker so can't hear the Post beep).
I also have a Celeron G1830 CPU I used to update the BIOS to support Broadwell and with that the system boots up successfully every time. So is there still some incompatibility with the MB and the Broadwell CPU?
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I hate to be the bearer of bad news but that board does not support that CPU according to gigabytes list.
Intel Core i5-4690 3.50GHz 6MB 350 MHz / 1300 MHz Haswell Refresh 22nm C0 84W 100 F2
Intel Core i5-4690K 3.50GHz 6MB 350 MHz / 1300 MHz Haswell Refresh 22nm C0 88W 100 F5
Intel Core i5-4690S 3.20GHz 6MB 350 MHz / 1300 MHz Haswell Refresh 22nm C0 65W 100 F2
Intel Core i5-4690T 2.50GHz 6MB 350 MHz / 1300 MHz Haswell Refresh 22nm C0 45W 100 F2
Intel Core i5-4670 3.40GHz 6MB 350 MHz / 1300 MHz Haswell 22nm C0 84W 100 F2
Intel Core i5-4670K 3.40GHz 6MB 350 MHz / 1300 MHz Haswell 22nm C0 84W 100 F2
Intel Core i5-4670S 3.10GHz 6MB 350 MHz / 1300 MHz Haswell 22nm C0 65W 100 F2
Intel Core i5-4670T 2.30GHz 6MB 350 MHz / 1300 MHz Haswell 22nm C0 45W 100 F2
Intel Core i5-4590 3.30GHz 6MB 350 MHz / 1250 MHz Haswell Refresh 22nm C0 84W 100 F2
Intel Core i5-4590S 3.00GHz 6MB 350 MHz / 1250 MHz Haswell Refresh 22nm C0 65W 100 F2
Intel Core i5-4590T 2.00GHz 6MB 350 MHz / 1250 MHz Haswell Refresh 22nm C0 35W 100 F2
Intel Core i5-4570 3.20GHz 6MB 350 MHz / 1250 MHz Haswell 22nm C0 84W 100 F2
Intel Core i5-4570S 2.90GHz 6MB 350 MHz / 1250 MHz Haswell 22nm C0 65W 100 F2
Intel Core i5-4570T 2.90GHz 4MB 350 MHz / 1100 MHz Haswell 22nm C0 35W 100 F2
Intel Core i5-4460 3.20GHz 6MB 350 MHz / 1200 MHz Haswell Refresh 22nm C0 84W 100 F2
Intel Core i5-4460S 2.90GHz 6MB 350 MHz / 1200 MHz Haswell Refresh 22nm C0 65W 100 F2
Intel Core i5-4460T 1.90GHz 6MB 350 MHz / 1200 MHz Haswell Refresh 22nm C0 35W 100 F2
Intel Core i5-4440 3.10GHz 6MB 350 MHz / 1200 MHz Haswell 22nm C0 84W 100 F2
Intel Core i5-4440S 2.80GHz 6MB 350 MHz / 1200 MHz Haswell 22nm C0 65W 100 F2
Intel Core i5-4430 3.00GHz 6MB 350 MHz / 1200 MHz Haswell 22nm C0 84W 100 F2
Intel Core i5-4430S 2.70GHz 6MB 350 MHz / 1200 MHz Haswell 22nm C0 65W 100 F2
Both revisions are the same as far as supporting that chip. Unless I am missing something which is possible but not likely.
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According to the Gigabyte US site (http://www.gigabyte.us/support-downloads/cpu-support-popup.aspx?pid=4970 (http://www.gigabyte.us/support-downloads/cpu-support-popup.aspx?pid=4970)) it should. Anyway I returned the motherboard back to the seller, they said they will check.
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That CPU only supports DDR3L-1333/1600 memory. There might not be any thing wrong with the board.
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I had to make a typo looking up motherboard then my bad. OH I see they mixed that I5 with the I7 lineup.
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That CPU only supports DDR3L-1333/1600 memory. There might not be any thing wrong with the board.
The CPU spec sheet page 97 says 1.5V DDR3 is supported for desktop processors: http://www.intel.com/content/www/us/en/processors/core/desktop-5th-gen-core-family-datasheet-vol-1.html (http://www.intel.com/content/www/us/en/processors/core/desktop-5th-gen-core-family-datasheet-vol-1.html).
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I'm sorry I'm going to say this, but not just you, but most people don't read the fine print. Like any thing new most people just buy and only go by want the Bold print is telling them.
It has happen to me too. I have learn always do a lot of research before you buy any thing new. Plus I understand what you put for a link but these two say different.
From Intel:
http://ark.intel.com/products/88095/Intel-Core-i5-5675C-Processor-4M-Cache-up-to-3_60-GHz
From Newegg.com:
Details
# of Cores - Quad-Core
# of Threads - 4
Operating Frequency - 3.1 GHz
Max Turbo Frequency - 3.6GHz
L2 Cache - 4MB
Memory Types - DDR3L 1600
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I'm not sure who is not reading the fine print. Even that page states that 1.5V is supported and there are a multitude of processor reviews where the Broadwell chips have been run with 1.5V and even 1.65V RAM even though 1.65V is of course not advised.
What makes you think that the official processor spec sheet I linked is incorrect?
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Every where I look it says DDRAM3L except on Gigabytes site. Seeing how I don't have that exact motherboard I cant test it but I know Intels site is wrong on my Z97X-SOC FORCE as I run 2400 MGHTZ in it with the i5 4690k.
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You stated that
I also have a Celeron G1830 CPU I used to update the BIOS to support Broadwell and with that the system boots up successfully every time. So is there still some incompatibility with the MB and the Broadwell CPU?
The only difference between the two CPU's is one supports DDR3 and the other supports DDR3L One boots and the other one doesn't. I would be looking at the DDR3L memory.
This from Tom's Hardware Review:
Although MSI touts the overclockability of its memory subsystem (claiming DDR3 data rates of up to 3200 MT/s), we’re more interested in the board’s ability to support lower-voltage DDR3L modules. G.Skill sent over its F3-12800CL9D-8GBXM kit. A 1600 MT/s data rate at CAS9 is ideal if you’re looking to match Broadwell’s specifications. A 1.35V rating also plays an important role in keeping these CPUs’ memory controller in-spec.
Autotech:
Every where I look it says DDRAM3L except on Gigabytes site.
Anyway I returned the motherboard back to the seller, they said they will check.
Talk to them and have them test it DDR3L memory.
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As I suspected the issue was with the motherboard. Exchanged it to a Asus Z97M-Plus and everything works smooth as silk.
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I am encountering almost the exact same problem with the socket 1150 i5 5675C Plus GA-Z97M-DS3H motherboard.
CPU fan spins for about 3s, then stops and repeats, but no post.
Tried everything that is usually recommended:
Minimum components: CPU, Memory, PS
Tried the power supply from my other computer.
MB out of the case
Removed CMOS battery
Eventually guessed that the BIOS was not up do date (how can you know before you post?).
Put my i7 4770 chip into the motherboard (requires lower BIOS number) and booted with no problems
Found I was on Bios F5, when the 5675C requires F7
Since there was no way to update the BIOS without windows or DOS (who has a floppy drive anymore?), I installed windows, downloaded the BIOS utility and updated the BIOS to F7.
I Put the i5 chip back in but it still has the same problem.
The Gigabyte website states that the MB is compatible.
If it is not the MB then it suggests the processor is bad, but this very rarely the case.
From what I am reading I am not getting warm fuzzies about the motherboard support for this new chip.
I put a ticket in and we will see...
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You will probably get a response that the motherboard needs a component change to support the Broadwell chips. Despite advertising many Gigabyte motherboards do not actually support Broadwell on a hardware level. Probably someone decided to save 10 cents by choosing lower quality components. The Asus board I exchanged my Gigabyte to has worked flawlessly from the start.
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You will probably get a response that the motherboard needs a component change to support the Broadwell chips. Despite advertising many Gigabyte motherboards do not actually support Broadwell on a hardware level. Probably someone decided to save 10 cents by choosing lower quality components. The Asus board I exchanged my Gigabyte to has worked flawlessly from the start.
That is about right. I have see this many times on all boards no matter who makes them too. Here is another example the Z68 board that wasn't made for the UEFI bios. But they came out with a update to keep the people happy. Plus it was Nightmare city too.
I myself think it is a waste of time and money on those CPU's. It can't run DDR4 memory and it isn't make your computer run any better.
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The Broadwell chips are actually quite good in a few use cases. The first is gaming, even though the clock speeds are lower the L4 cache is very beneficial in some games. The other is thermally limited builds, I have a passively cooled rig which cannot fit a (good) discrete GPU, so the 65W Broadwell chips are the best available. The boost I got compared to my old AMD A10 5700 APU is substantial.
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Well of course when you come from anything AMD to intel you're going to get better performance. Oops, bash ;D Not that I didn't use and love AMD exclusively in the 90's. If you've got the time to tinker, AMD provides a great bang for your buck for those on a budget. The Broadwell's do offer a slight GPU advantage over devils canyon and lower TDP... but in the end, and only being a "tic" in intels (tic-toc) I and so many others decided to stay 4th Gen and wait for Skylake which I'm glad I've skipped for the time being. Once the niggles with the z170 chipsets and W10 are worked out we will have another solid platform. Ya, my comments are likely to be unpopular with some, but patience wins the day. ;)
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I had to give you a thumbs up on that one shadowsports.
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I have the same problem.
I bought three days ago this:
GA Z97M DS3H
I5 5675C
Gskill DDR3 1600 2* 8GB (16GB)
Seasonic SS-400FL2 400W
I would like to know what worked for you, and what would be the minimum change I should do.
I want to keep the CPU.
Can I change only the RAM or only the MoBo, or do I have to change them all?
In any case, what microATX Z97M MoBo would work?
Thank you.
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The OP did change his board to a Asus board. There is a bios update. Don't know which board you have the DS3H or the D3H. The DS3H is F7 & the D3H is F8. What I would do is ask the people you got it from.
If they can update the bios for you. Plus test it to see if it will run with that CPU. If it doesn't then I would start looking at another board.
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I have the DS3H, I bought it from amazon, and from the Gigabyte web it supports the CPU.
I wrote to Gigabyte yesterday, but they haven't answered yed.
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Yes it does say that but there are people that can't get them to run yet. Plus if you can't get it to boot from that CPU. It might be the bios version you have. You need F6 or F7 to boot to that CPU. If you have some thing older it will not boot.
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So, should I wait for a Gigabyte's answer, or should I ask amazon for a BIOS and MOBO update?
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Gigabyte is going to tell you about the same thing I said. I would talk to Amazon and see what they have to say. Nobody can tell what bios is on that board unless you get it to boot or they knew it before they sold it to you.
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Alcoan,
You won't get anything from Amazon. They can't tell you (and won't let you specify) what board rev or BIOS version you are getting when you order. No online retailers will allow you to specify a specific board/BIOS rev. This is why I often buy everything except the board online.
Asus used to put a tiny sticker on the MB identifying the shipping BIOS rev on the board, but resellers like amazon or newegg wouldn't open the box or look for you. I don't know if Asus is still doing this today. Haven't seen this with Gigabyte. My Z97 board didn't have a sticker. Dmdilks can probably confirm if this was ever done.
Your only option with online retailers is return, and they might charge a restocking fee if the board is not defective and your only reason for return is you wanted a specific board rev or BIOS version. Amazon is fairly lenient on returns however.
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How long do you think Gigabyte will spend for answering a ticket?
So, you both suggest me to return the mobo and buy the ASUS Z97M-Plus.
Does then the i5 5675C support normal DDR3?
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How long do you think Gigabyte will spend for answering a ticket?
So, you both suggest me to return the mobo and buy the ASUS Z97M-Plus.
Does then the i5 5675C support normal DDR3?
Support turnaround is usually 24-48 hrs... may be longer due to the holidays.
Speaking for myself, (As far as exchanging for Asus) I'm not suggesting that, and I don't think dmdilks is either. You have the following challenges with a Z97 based board running a 5th gen CPU. You have to be running a BIOS that supports the CPU microcode for the board to support that CPU. If you can't confirm or flash to a supported BIOS rev, you're stuck.
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Like what shadowsports is saying that even if you get the Asus board is it up to date. The thing is all the 97 boards were made before that CPU came out. Yes the OP did have better luck with the Asus board. He was looking for power consumption.
If I was going to do anything I would swap it for a i5-4690K. Unless you are looking for power consumption. The i5-4690k is really a better CPU. You can look at this link.
http://cpuboss.com/cpus/Intel-Core-i5-5675C-vs-Intel-Core-i5-4690K
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I like the 5675C because of the Iris Pro 6200. It is Intel, so it has better compatibility with linux than nVidia, but has the power of a GT 840M, and also consumes much less. I don't wanna play games on high settings so I don't need a GTX 960 or something ike that, but thank you.