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Questions about GIGABYTE products => Motherboards with Intel processors => Topic started by: Paperwaste on August 09, 2010, 09:11:20 am

Title: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Paperwaste on August 09, 2010, 09:11:20 am
My speakers are constantly ringing with a squeaky white noise whenever there is no sound coming from the speakers this noise is easily distinguishable and annoying, i have updated my audio drivers to the latest version but this is not helping. changing the system volume does not stop or decrease the volume however if i change the volume with my speakers controller this changes the volume of the noise. however i have just bought a pair of Roccat Kave headphones and there is no external volume control the remote volume control changes the system volume and this does not stop the noise! Also it does not matter which jack the speakers are plugged into i always have the ringing noise. Somebody please help me before it drives me completely mad
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Dark Mantis on August 09, 2010, 09:14:57 am
Hi and welcome to the forum. Well you haven't given us much information to go on apart from the noise. So only guessing but I take it you are using the onboard sound. Have you tried going into Device Manager and removing the card and then re-installing it freshly?


Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Paperwaste on August 09, 2010, 09:37:33 am
yeah i tried that but still no good, its weird i don't know how to describe it any better, whenever there is supposed to be silence in my speakers instead i get a faint squeaky noise, its a constant drone at one frequency. even disabling the device in playback devices does not stop it! could it be interference from something?
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Dark Mantis on August 09, 2010, 09:40:02 am
Yes it sounds(no pun intended) like it is picking up some extraneous noise from something else. If you unplug the speakers from the computer but leave them turned on do you still hear the noise?
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Paperwaste on August 09, 2010, 09:42:55 am
noise stops if i unplug the speakers, something in the case?
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: absic on August 09, 2010, 09:43:44 am
Are you using any wireless devices?

Do you have Mobile phone near your PC?
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Dark Mantis on August 09, 2010, 09:43:57 am
Yes, certainly seems so. What mouse/keyboard do you use?
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Paperwaste on August 09, 2010, 09:45:09 am
Are you using any wireless devices?

Do you have Mobile phone near your PC?

no wireless devices and no phone nearby
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Paperwaste on August 09, 2010, 09:46:39 am
Yes, certainly seems so. What mouse/keyboard do you use?

just rubbish old no brander keyboard and mouse neither of them are USB
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: absic on August 09, 2010, 09:48:29 am
Are you overclocking at all?
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Dark Mantis on August 09, 2010, 09:49:09 am
If that is so then you need to look inside the case for the problem I think. Try rerouting any cables that carry data away from cables that carry data away from any power cables. How long has this problem been occuring, since new?
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Paperwaste on August 09, 2010, 09:51:18 am
Are you overclocking at all?


No not overclocking
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: absic on August 09, 2010, 09:52:54 am
Is it possible for you to record the noise and post it for us to listen to?
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Paperwaste on August 09, 2010, 10:14:51 am
Is it possible for you to record the noise and post it for us to listen to?

unfortunately i cant tell if has recorded because i cant tell if its the playback noise or the actual noise, sorry about the thuds at the start and end that's my mouse clicks had the microphone boosted to the max

uploading here wont let me upload a .wma, here is the rapidshare link

http://rapidshare.com/files/411898751/squealy_noise.wma
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Dark Mantis on August 09, 2010, 10:18:21 am
No I couldn't hear any noise at all apart from the bump at the beginning. That was with the sound turned right up too. How long has this problem been occuring, since new?
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Paperwaste on August 09, 2010, 10:18:59 am
If that is so then you need to look inside the case for the problem I think. Try rerouting any cables that carry data away from cables that carry data away from any power cables. How long has this problem been occuring, since new?

the problem has been there since i got the motherboard new i was able to get around it by turning down the volume on my Logitech Z4 volume control and cranking the system and application volume, however my new headsets volume control changes the system volume and this does not change the volume of the noise.
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Paperwaste on August 09, 2010, 10:21:00 am
No I couldn't hear any noise at all apart form the bump at the beginning. That was with the sound turned right up too.

Ok bummer that was trying to record the sound coming from the speakers, its a heap more noticeable coming from the headset, but its still there in the speakers so i know its not the headset that is the problem
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Dark Mantis on August 09, 2010, 10:24:42 am
As I said just now it is probably to do with the wiring runs. The only other thing that springs to mins as a possibility is the fans. Try putting your finger on the centre of each fan in turn to stop them and see if the noise abates. It could be one of the fan motors that is causing some feedback through the system.
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: absic on August 09, 2010, 10:37:26 am
No, I too can't hear anything from your recording!
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Paperwaste on August 09, 2010, 11:00:59 am
As I said just now it is probably to do with the wiring runs. The only other thing that springs to mins as a possibility is the fans. Try putting your finger on the centre of each fan in turn to stop them and see if the noise abates. It could be one of the fan motors that is causing some feedback through the system.

stopping the fans does nothing, there is nothing more i can do about wiring runs i have one huge run of power cables and one big run for data cables,  both separate the only data cables i have in my system are 2 SATA cables and an IDE (old i know) i don't see how these could effect the sound as its all a long way away from any audio cables/wires, back or front jacks don't change anything either. could it be the Power Supply its self as my case has the PSU mounted at the bottom and that's pretty close to the Audio Chip?
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Dark Mantis on August 09, 2010, 11:04:32 am
Yes quite possibly. If you can remove the screws so that it is free you could try moving it and see if that makes  a difference.
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Paperwaste on August 09, 2010, 11:17:04 am
Yes quite possibly. If you can remove the screws so that it is free you could try moving it and see if that makes  a difference.
still no good running computer with the PSU practically outside the case. would a new sound card fix the issue?
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Dark Mantis on August 09, 2010, 12:17:01 pm
Sometimes with the onboard sound the circuits can pick up a bit of noise from other circuits on  the board, so it quite often will help to have a dedicated sound card. Just make sure that the slot you are planning to use is free from obstructions.
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Paperwaste on August 15, 2010, 10:07:01 am
Bought and put in a sound card, has fixed all problems and made everything sound much better. %100 worth the money!!
Title: Re: X48-DS4 (Rev 1.3) squeaky white noise issue
Post by: Dark Mantis on August 15, 2010, 10:22:31 am
That's great news and even better that we got the diagnosis right  ;D