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Suggestions for cause(s) of Windows BSOD Aorus Gaming Ultra

Suggestions for cause(s) of Windows BSOD Aorus Gaming Ultra
« on: February 08, 2019, 02:50:39 pm »
I am getting persistent blue screen crashes with a variety of stop_code messages like Critical_structure_corruption, that all mean 'something went horribly wrong'

It is a fresh plain Windows 10 1809 installation, fully up-to-date.  Just sitting idle except for running windows task manager, and resource manager, the MTBF is about 6 hours.

No overclocking, everything on auto, memory stock speed (and has done a 24 hours memtst86 test OK).

Processor test Passmark OK, and highest temperature of hottest CPU is 50 C (watercooled).

Motherboard BIOS is latest F5, AMD drivers latest too.

Tried two other graphics cards with similar results.

Any suggestions on what else to try?

Anyone with a similar configuration that works OK?

Thanks

Paul

Configuration below:


PerformanceTest Information:
PerformanceTest Version: 9.0 (Build 1030) WIN64
PassMark Rating: (N/A)
   
System Information:
System Name: HETPD
Model:
Operating System: Windows 10 Professional Edition build 17763 (64-bit)
Motherboard Manufacturer: Gigabyte Technology Co., Ltd.
Motherboard Model: X470 AORUS ULTRA GAMING-CF
Motherboard Version: x.x
BIOS Manufacturer: American Megatrends Inc.
BIOS Version: F5
BIOS Release Date: 2019/01/08
   
CPU Information:
Manufacturer: AuthenticAMD
Type: AMD Ryzen 7 1800X Eight-Core
Codename: Ryzen
CPUID: Family 17, Model 1, Stepping 1
Socket: AM4
Lithography: 14nm
Number of CPU's: 1
Cores per CPU: 8
Logicals per Core: 2
Clock Frequencies:
Measured Speed: 3286.2 MHz [Turbo: 4107.0 MHz]
Multiplier: 32.8X
Bus Speed: 100.2 MHz
Front Side Bus Speed: (N/A)
Timing Error Ratio: 1.000
Cache per CPU package:
L1 Instruction Cache: 16 x 32 KB
L1 Data Cache: 16 x 64 KB
L2 Cache Size: 16 x 512 KB
L3 Cache: 16 MB
   
Memory Information:
Total Physical Memory: 16330MB
Available Physical Memory: 13827MB
Memory Devices:
Slot 1: 8GB DDR4 SDRAM PC4-25600
   Corsair CMK16GX4M2B3200C16
   XMP: 1.35V, Clk: 1600.0MHz, Timings 16-18-18-36
   
Slot 2: 8GB DDR4 SDRAM PC4-25600
   Corsair CMK16GX4M2B3200C16
   XMP: 1.35V, Clk: 1600.0MHz, Timings 16-18-18-36
   
Slot 3:
   
   
   
Slot 4:
   
   
   
Virtual Memory: C:\pagefile.sys (2432MB)
   
Drive Information:
Physical Drive 0: ST4000DM004-2CV104
Drive Size: 3726GB
Partitions: K:
Interface Type: SATA
Bytes per Sector: 512
RPM: 5425
Drive Serial Number: ZFN0Q771
   
Physical Drive 1: ADATA SU650
Drive Size: 447GB
Partitions: D: G:
Interface Type: SATA
Bytes per Sector: 512
RPM: Solid State
Drive Serial Number: 2I4320016936
   
Physical Drive 2: WDC WD10EARS-00Y5B1
Drive Size: 931GB
Partitions:
Interface Type: SATA
Bytes per Sector: 512
RPM: Unknown
Drive Serial Number: WD-WCAV5S078030
   
Physical Drive 3: Samsung SSD 970 PRO 512GB
Drive Size: 476GB
Partitions: C: I:
Interface Type: NVMe
Bytes per Sector: 512
RPM: Solid State
Drive Serial Number: S463NF0K923655K
   
Physical Drive 4:
Drive Size:
Partitions:
Interface Type:
Bytes per Sector:
RPM:
Drive Serial Number:
   
Optical Drive 1: ATAPI iHAS124 F
   
Volume Information:
Volume 1: C:  [Local Drive]
File System: NTFS
Drive Cluster Size: 4KB
Volume Size (Free space): 293.0GB (234.9GB)
   
Volume 2: D:  [Local Drive]
File System: NTFS
Drive Cluster Size: 4KB
Volume Size (Free space): 203.0GB (202.8GB)
   
Volume 3: G:  [Local Drive]
File System: NTFS
Drive Cluster Size: 4KB
Volume Size (Free space): 48.8GB (12.9GB)
   
Volume 4: I:  [Local Drive]
File System: NTFS
Drive Cluster Size: 4KB
Volume Size (Free space): 183.4GB (183.3GB)
   
Volume 5: K:  [Local Drive]
File System: NTFS
Drive Cluster Size: 4KB
Volume Size (Free space): 3726.0GB (3321.2GB)
   
Volume 6: M:  [Optical drive]
File System:
Drive Cluster Size:
Volume Size (Free space):
   
Volume 7:
File System:
Drive Cluster Size:
Volume Size (Free space):
   
   
Video Adapters:
Video Card 1: NVIDIA Quadro P600
SLI/Crossfire Enabled: No
Chip Type: Quadro P600
DAC Type: Integrated RAMDAC
Memory: 2047MB
Video BIOS: Version86.7.3b.0.49
Driver Provider: NVIDIA
Driver Version: 25.21.14.1678
Driver Date: 11-1-2018
Monitor 1: 1920x1080x32 60Hz 96 DPI (Primary monitor)
Monitor 2:
   
Video Card 2:
SLI/Crossfire Enabled:
Chip Type:
DAC Type:
Memory:
Video BIOS:
Driver Provider:
Driver Version:
Driver Date:
   
   
Temperatures:
CPU 0: 33.0C (Maximum: 33.0C)
CPU Core 0:
CPU Core 1:
CPU Core 2:
CPU Core 3:
Hard Disk 0: 32.0C (Maximum: 32.0C)
Hard Disk 1: 22.0C (Maximum: 31.0C)
Hard Disk 2: 30.0C (Maximum: 30.0C)
Hard Disk 3: 37.0C (Maximum: 37.0C)
GPU 0: 40.0C (Maximum: 40.0C)
   



shadowsports

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Re: Suggestions for cause(s) of Windows BSOD Aorus Gaming Ultra
« Reply #1 on: February 08, 2019, 03:18:47 pm »
Greetings,
You have way too many connected devices, which will make bench testing or troubleshooting difficult.

I'd try running sfc /scannow from a elevated command prompt to start.
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AgentFXA

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Re: Suggestions for cause(s) of Windows BSOD Aorus Gaming Ultra
« Reply #2 on: February 08, 2019, 09:22:26 pm »
The latest bios is F6 - try this one but flush the bios first
X470 Aorus Gaming / Ryzen 2700x / GV-RX570AORUS-4GD / 16 GB HyperX Predator 3200  / SeaSonic 650W / Tt View 71 TG / Win10x64

 

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