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GA-X58A-UD3R triple channel ram not recognise in windows 10

GA-X58A-UD3R triple channel ram not recognise in windows 10
« on: December 22, 2019, 10:50:23 am »
I am having some problem where I have 6 GB of ram in triple channel slot on my board GA-X58A-UD3R (rev 2.0) but it can detect 4 GB only in the bios test

when I check the ram in cpu-z it is showing that all 3 slots are detected ie 6gb

I also checked in task manager and it is showing only 4 GB total + 2 GB hardware reserved.

I checked each individual ram stick in middle ram slot and it detects all ram sticks so I don't think the ram is faulty
I also cleared the CMOS

« Last Edit: December 22, 2019, 10:52:17 am by The Joker »
Why So Serious?

shadowsports

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Re: GA-X58A-UD3R triple channel ram not recognise in windows 10
« Reply #1 on: December 22, 2019, 04:41:54 pm »
Greetings,
Is your RAM (matched) triple channel kit from the same manufacturer and on the QVL for your board?

There are several possible reasons / solutions for this problem.

Faulty RAM
Using unmatched DIMMs
Incorrect BIOS settings or SPD Detection
Not using RAM on the QVL for your board

Possible ways to resolve:

Replace RAM
Set RAM timings manually
Use only QVL RAM
Flash BIOS to earlier / later revision

Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 3080Ti FTW3 Ultra, 960 Pro_m.2, W11
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W11
Z97X-UD5H \850w, 4790K, 32GB Vengeance, RTX 2080 FTW

Re: GA-X58A-UD3R triple channel ram not recognise in windows 10
« Reply #2 on: December 24, 2019, 04:01:32 am »
Greetings,
Is your RAM (matched) triple channel kit from the same manufacturer and on the QVL for your board?

There are several possible reasons / solutions for this problem.

Faulty RAM
Using unmatched DIMMs
Incorrect BIOS settings or SPD Detection
Not using RAM on the QVL for your board

Possible ways to resolve:

Replace RAM
Set RAM timings manually
Use only QVL RAM
Flash BIOS to earlier / later revision

Yes the ram is QVL ram
since I was able to get 6gb in triple channel previously since I have owned this motherboard 5 to 10+ years ..

I just tested with a different lot of ram that I got that I know all works
and it seems like from the testing that ram slot 1 and 2 is faulty and not reading that ram stick in that slot in the BIOS.

So when I go into channel A there is no SPD auto configuration detected for that ram stick in slot 1.

I tested with my other 6 gb ram and that same thing occurs..

So is there any way to fix the slot 1 and slot 2 on my motherboard?
Not sure what has happened but those slots seems to be faulty..

I also manually also set the SPD for that ram stick but windows will not boot and I get alot of really long beeps..

Also despite the slot not seeing that I got a ram stick inserted..
and the bios not recognize that ram stick in slot 1 etc.
when I boot into windows, it is showing that there is 2 GB hardware reserved ram..and 4 gb total ram
ie 6 gb ram total

Also CPU-Z shows that slot 1 does have a ram stick inserted and with the correct SPD information as the other ram sticks in slot 3 and slot 5

So what else can I do to fix this problem?
« Last Edit: December 24, 2019, 04:20:17 am by The Joker »
Why So Serious?

shadowsports

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  • Xbox One, Drives STI, Use QVL RAM For Best Results
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Re: GA-X58A-UD3R triple channel ram not recognise in windows 10
« Reply #3 on: December 31, 2019, 03:16:33 pm »
Greetings,
As I said there are a few possible things to try.

Given the length of time you have owned the board, I assume all slots worked at one point in time?

What changed?

Did you upgrade the BIOS?

Have you tried setting the memory timings manually?
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 3080Ti FTW3 Ultra, 960 Pro_m.2, W11
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W11
Z97X-UD5H \850w, 4790K, 32GB Vengeance, RTX 2080 FTW