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Gigabyte P55-UD5 BENT PINS

modez

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Re: Gigabyte P55-UD5 BENT PINS
« Reply #15 on: December 08, 2010, 08:57:55 pm »
DO NOT USE OVERCLOCKERS U.K

They are a terrible company to deal with, their customer services is appalling and they clearly habitually send out faulty hardware.


Cpu-i7-2700K 3.50GHz
Motherboard-Gigabyte GA-Z68X-UD5-B3
Graphics-Zotac GTX 580
Memory-8GB Kingston 1333MHz
Os-Win 7-64bit
Psu-Antec CP850 850W
Hard Drive-Western Digital 640GB SATAIII 7200rpm 64MB Cache
Case-Antec P193
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42" Panasonic LCD 1920X1080

Dark Mantis

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Re: Gigabyte P55-UD5 BENT PINS
« Reply #16 on: December 08, 2010, 09:06:53 pm »
Would you like to explain your reasons for deriding this company? This isn't a place to just fling derogatory comments around.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

modez

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Re: Gigabyte P55-UD5 BENT PINS
« Reply #17 on: December 08, 2010, 09:38:16 pm »
My experience of trying to return items to ocuk is one of frustration.
Cpu-i7-2700K 3.50GHz
Motherboard-Gigabyte GA-Z68X-UD5-B3
Graphics-Zotac GTX 580
Memory-8GB Kingston 1333MHz
Os-Win 7-64bit
Psu-Antec CP850 850W
Hard Drive-Western Digital 640GB SATAIII 7200rpm 64MB Cache
Case-Antec P193
Heatsink-Noctua NH-U12P
42" Panasonic LCD 1920X1080

Dark Mantis

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Re: Gigabyte P55-UD5 BENT PINS
« Reply #18 on: December 08, 2010, 09:40:38 pm »
I take it that it was a Gigabyte product that you are complaining about. Maybe you would like to fill us in on a few more details?
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

modez

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Re: Gigabyte P55-UD5 BENT PINS
« Reply #19 on: December 08, 2010, 10:07:25 pm »
No it wasn't the Gigabyte product . Just had very bad experience, especially when you have spent a lot of money.  It was not my intention to fling derogatory comments around.  Apologise for that, just wanted to make a point.
Cpu-i7-2700K 3.50GHz
Motherboard-Gigabyte GA-Z68X-UD5-B3
Graphics-Zotac GTX 580
Memory-8GB Kingston 1333MHz
Os-Win 7-64bit
Psu-Antec CP850 850W
Hard Drive-Western Digital 640GB SATAIII 7200rpm 64MB Cache
Case-Antec P193
Heatsink-Noctua NH-U12P
42" Panasonic LCD 1920X1080

Dark Mantis

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Re: Gigabyte P55-UD5 BENT PINS
« Reply #20 on: December 08, 2010, 10:47:21 pm »
I am sure that we all understand how you feel although I think it  might have been better placed if you used the offending items forum to air your grievances but it isn't the first time I have heard this. As I say though this is not the right place for deriding the other company whether deserved or not.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

geekyadz

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Re: Gigabyte P55-UD5 BENT PINS
« Reply #21 on: December 08, 2010, 10:59:33 pm »
I am sure that we all understand how you feel although I think it  might have been better placed if you used the offending items forum to air your grievances but it isn't the first time I have heard this. As I say though this is not the right place for deriding the other company whether deserved or not.
I agree with you.

To be honest I have only had one problem with OCUK (touch wood) regarding some Kingston memory that wasnt being detected at the correct rate, and kept crashing my desktop whenever I played the only game I had at the time. I knew it wasnt the board as I tried some memory from my mates pc (it was the same type) and that got detected fine.

After hours of testing and RMA notes/tickets, I finally had enough and requested that I send the memory back and get a replacement. They co-operated, but I ended up with exactly the same problem with the first lot they sent out. I decided to "cut my losses" and brought a different brand of memory from a local PC shop and that worked.

I still buy from OCUK to this day. I even got a "b grade" gigabyte board for my mate as his MSI board died, and it was perfect (it still works, one year later  ;D)

I cant argue with their delivery service, and above all they also have their own forum, so if you do have a problem with OCUK, take it to their own forum (they have a hidden/private section for RMA enquires).

At the end of the day, how are they to know of "RMA service problems" if they have no feedback?
« Last Edit: December 08, 2010, 11:19:38 pm by cchaos »
Nothing to see here, move along....

modez

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Re: Gigabyte P55-UD5 BENT PINS
« Reply #22 on: December 16, 2010, 05:08:58 pm »
At the end of the day, how are they to know of "RMA service problems" if they have no feedback?

http://forums.overclockers.co.uk/showthread.php?t=18218529
Cpu-i7-2700K 3.50GHz
Motherboard-Gigabyte GA-Z68X-UD5-B3
Graphics-Zotac GTX 580
Memory-8GB Kingston 1333MHz
Os-Win 7-64bit
Psu-Antec CP850 850W
Hard Drive-Western Digital 640GB SATAIII 7200rpm 64MB Cache
Case-Antec P193
Heatsink-Noctua NH-U12P
42" Panasonic LCD 1920X1080

Dark Mantis

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Re: Gigabyte P55-UD5 BENT PINS
« Reply #23 on: December 16, 2010, 06:27:26 pm »
I have just read your thread there and must admit they seem to be taking a very heavy handed appproach to this incident. Even to the extent of trying to say there will be no more discussion of it on the forum. Well I have just registered with the forum and I will have a few words on there later when I have been verified.

What make/model of board was it anyway?

Gigabyte will usually take a more moderate approach to this problem and if necessary replace the socket but that is a purely one off gesture of goodwill on their behalf. Which I think is  a very fair minded way of tackling it.

Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

modez

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Re: Gigabyte P55-UD5 BENT PINS
« Reply #24 on: December 16, 2010, 06:58:10 pm »
I just wanted to make a point to beware in the future for those people they are shopping with this kind of company.  They don't give any good reputation to other manufacturers representing motherboard.  My original post was just to point out to the original poster of this topic.  I always had a Gigabyte product and never had a problem with it.  By the way his motherboard is on his signature.
Cpu-i7-2700K 3.50GHz
Motherboard-Gigabyte GA-Z68X-UD5-B3
Graphics-Zotac GTX 580
Memory-8GB Kingston 1333MHz
Os-Win 7-64bit
Psu-Antec CP850 850W
Hard Drive-Western Digital 640GB SATAIII 7200rpm 64MB Cache
Case-Antec P193
Heatsink-Noctua NH-U12P
42" Panasonic LCD 1920X1080

 

anything