Hello,
This is the first time here so please bare with me and excuse my ignorance but, I bought a barebone kit which consisted of, Gigabyte 880GM-UD2H AMD 880G Socket AM3 MB.. AMD Phenom II X6 1055T 2.8Ghz CPU ..CORSAIR DOMINATOR 4GB DDR3 PC10666 1333MHZ ...WD Caviar Green 1TB 64MB/SATA-3G ..Ultra LSP750 750w Power Supply ..Ultra XBlaster Mid-Tower Case Black ..to which I added...EVGA GeForce GT 220 1GB DDR2 w/DVI/VGA/HDMI PCIe ...Lite On 4X Blu Ray ROM SATA OEM ..Sony Optiarc 24X DVDRW SATA OEM ...
Upon assembly of the machine, installing Windows 7 Ultimate, then downloading updates, Microsoft says the machine needs to be Re-Started as is the norm. BUT, when I tell it okay to Re-Start the machine shuts down, turns Monitor off and just sits there. The only way I can get the machine to come back to life is by depressing the Power Button to turn it off wait just a short bit 10 seconds maybe then Pressing the Power Button. I ask Gigabyte tech support about it and finally after about 6 weeks they decide I need a RMA to send it back to them so they can check it out on the Bench.
So I went to the site the link they gave me for an RMA and read the Policy, it said the average turn around time was, two to three, days I'm thinking isn't bad but it was/is Business Weeks. Can't do without a machine that long so I calls Tiger Direct and get the same MOBO sent to me. Upon swapping them out I fire the thing up thinking oh Boy, No Sir went to Start menu hit the Re-Start button, same thing. Now there has to be something I'm missing. I know I'm rambling on but want you to be abreast of all I've done.
Can anyone help and old retired over the road trucker, who's dumber than a sack of rocks? I'm at a total lose. It's got to be something simple. any input, help in any manner, ideas thoughts anything will be greatly appreciated.
Respectfully,
Really_Rotten