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X79-UP4 problems/questions

X79-UP4 problems/questions
« on: July 11, 2013, 09:49:42 am »
I've just bought an X79-UP4 board with i7 3820 CPU and Crucial RAM (confirmed compatible on Crucial website). The system just won't start, it won't even POST. There are no error beeps, the CPU fan spins but nothing else, obviously I can't access the BIOS either. The guy in the repair shop says the board is likely faulty so I'm arranging an exchange.

My graphics card is currently an old (but still working in my X38) BFG Nvidia 9600GT (PCI-e x16) - is this likely to be causing a problem? If the graphics card was not compatible, would there be error beeps? The card is from 2007/8 but still functioning until I can upgrade it.

Also, I notice on the Gigabyte site that this CPU is supported from BIOS version f2 - if I had an f1 board, there would be no way to flash the BIOS without a compatible CPU (all the supported CPUs are from f2 onwards so I'm guessing this would be unlikely as none would ever work!)

The entire system is just 24 hours old, new 750W PSU as well. I'm getting a replacement board but trying to determine whether this will have the same problem

Gloup_Gloup

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Re: X79-UP4 problems/questions
« Reply #1 on: July 12, 2013, 11:38:37 pm »
Hi brianwescombe,  ;)


If during the installaton i7-3820 CPU, the bios was the F1 version ...
It is normal that nothing has worked.

But if the F2 version was already installed (by the seller at the store, with a first-generation cpu ...) Normally it would have worked.

Otherwise try with F3P version, even if it's a beta version.


http://www.gigabyte.us/products/product-page.aspx?pid=4288#bios

Manual:
http://download.gigabyte.us/FileList/Manual/mb_manual_ga-x79-up4_e.pdf
===========================
Before installing the bios, do a Clear CMOS.
http://forum.giga-byte.co.uk/index.php/topic,2286.0.html


After installing the bios, make a'''' Load Optimized Defaults in BIOS.
http://forum.giga-byte.co.uk/index.php/topic,2441.0.html

===========================================
Other infos:
http://forum.giga-byte.co.uk/index.php/topic,1497.0.html

http://forum.giga-byte.co.uk/index.php/topic,3739.0.html





« Last Edit: July 12, 2013, 11:46:40 pm by Gloup_Gloup »

Re: X79-UP4 problems/questions
« Reply #2 on: July 13, 2013, 05:24:56 am »
Hi brianwescombe,  ;)


If during the installaton i7-3820 CPU, the bios was the F1 version ...
It is normal that nothing has worked.

But if the F2 version was already installed (by the seller at the store, with a first-generation cpu ...) Normally it would have worked.

Otherwise try with F3P version, even if it's a beta version.


There would be no way to update to f3p BIOS unless there was a working CPU in the board - all the CPUs supported by this board are f2 BIOS (none shown as working in f1 - see the CPU support list for the LGA2011 Sandy Bridge chips on this board). Unless the board shipped with f2, there would have been lots of RMAs as customers cannot flash the BIOS on a board that won't recognise the CPU

Gloup_Gloup

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Re: X79-UP4 problems/questions
« Reply #3 on: July 13, 2013, 06:08:51 am »
Hi brianwescombe,  ;)

Is not clear for me, if you have a bios F1 or F2 installed on your mobo...
Sorry my english is not very welll.

Re: X79-UP4 problems/questions
« Reply #4 on: July 14, 2013, 03:54:38 pm »
Hi brianwescombe,  ;)

Is not clear for me, if you have a bios F1 or F2 installed on your mobo...
Sorry my english is not very welll.


There is no way to know, that's the problem! If the board has f1 BIOS, it won't POST, so can't find BIOS version as there is no display, and can't update BIOS
I've returned the board and getting a replacement, I think the board is faulty, hopefully the replacement will work!