Hello everyone,
First time turning to forums for support in 20+ years because I have never been this frustrated. I apologize if parts of this read as a complain because it may be both.
I purchased a GA-j1900-d3v, first one I received would boot up the display would light up and I would see the launch sequence, after about 5-10 seconds it would restart. I called amazon and they processed a refund within 10 minutes! The fun part was WAITING 3 WEEKS to get the item in stock, this was a sign I should have taken the refund and ran. When I finally received that motherboard I was mid way though a move, kept it in the original box and set it with everything else. Almost a month later I finally got around to using it only this time I realized it was more dead than the last one. Try to power it on, the power LED is on, the fans spin for anywhere from 5 to 25 seconds. The display is always black and it will eventually click off, then back on again. I have tried this with 6 different memory modules, in both single and double module configurations. I had a brand new 32GB SSD that I switched out at one point, even tried running the motherboard completely bare. I attached one of 3 power supplies; a BRAND NEW 200watt PICO psu, a 300watt ATX (about 6 months old) and a high end 500watt gaming PSU that is about 3 years old, NONE of these made a difference but all of my power supplies and memory modules worked on any other machine they could possibly fit in.
At this point I was pretty angry so I contacted Gigabyte support as its been a bit after the Amazon exchange policy, after a week I was given an RMA number and a fantastic 2-3 weeks of waiting I receive the motherboard in the same box, and same ESD bag as I sent it in. It almost felt like nobody bothered taking it out of the box? But hey, how would I know, no paperwork was attached. Online the status read "small damage - replacement not needed", which was amazingly informative! When I tested it; same exact issue is still present.
I bought this board as a tester before buying a large amount of the same board for a NAS based project I was in the process of making. I ended up buying a more expensive product from a different company but I will not give up on fixing this board.
If you have any ideas please let me know; I have done just about everything you can think of, but I must be missing something!
Thank you
