I have a Gigabyte HD 7970 3GB (GV-R797OC-3GD) and while playing Battlefield 4 the screen went black.
I restart my pc and it shows POST just fine but black screen freezes after after the Windows loading logo.
I tried difference Power Supply and PCIe slot and it still black screens. I also tried plugging it on my other computer and it also black screen freezes.
I submitted an RMA request to gigabyte website on 12/16/2014 and it still not approved. Sometimes the site won't even load.
When I check my RMA status earlier today I got this message
I tried asking for help in tweaktown gigabyte thread but my topic got deleted by the mods as they say discussion regarding RMA is prohibited.
It is now almost 1 week and I still haven't heard anything from gigabyte nor any update in my RMA request. My computer is still down due to the Gigabyte video card and I need to fix it asap.
Is there anything I can do as it seems like the gigabyte website is broken?
edit: I am in USA
