BIOS PRINT SCREEN DOES NOT WORK !!!

[fxv300]

I have opened a ticket with tech support.
http://esupport.gigabyte.com/#id:377637


Question:   BIOS PRINT SCREEN DOES NOT WORK !!!
According to the BIOS help you should be able to get a printscreen at any of the menus.

When I try and get a screenshot using F12 I get the following error. I have tried a PS2 Keyboard, and 3 different USB Keyboards. I have tried the Keyboard in every USB socket on the motherboard as well. Also tried the Keyboard print Screen key. Any clue how this is meant to work ?
I am on BIOS F5
You can see the pictures on my blog
I get error "USB key is not detected.
http://aorusgaming5.blogspot.co.uk/

4/18/2017 11:10 PM
Answer:   The ticket is being processed.
Product Info   
Product Name:   GA-AX370-GAMING 5 (1.0)
BIOS Ver:   F5
Brand:   Sapphire
Model:   RyZen 1700x
Operating System:   Win 10 64-bit
Brand:   Corsair
Memory Part No.:   CMK16GX4M2B3200C16

pictures are here
http://aorusgaming5.blogspot.co.uk/2017/04/bios-print-screen-does-not-work.html

[shadowsports]

You have to have  USB drive inserted for the print screen feature to work.  It saves the output as a file.  Has always worked this way.

[fxv300]

You have to have  USB drive inserted for the print screen feature to work.  It saves the output as a file.  Has always worked this way.

Yes indeed, I discovered that earlier. Shame the message you get is total rubbish.
Is that mentioned anywhere in the documentation?
Thanks for the feedback anyway.

[shadowsports]

It not ...  like so many other features...  its undocumented.

[fxv300]

It not ...  like so many other features...  its undocumented.

thought as much
Thanks