GA-770T-USB3 Freezing, BSOD, Random restarting

[biggyk]

Hey all,

Got a problem I have been dealing with for over a month now. I emailed tech support in the US since im in Canada but since I found this forum I thought I would post my problem and just get some ideas for you guys if you dont mind. Here is what I wrote to support:

For about 2 months I have been fighting with bsod, freezing, cold boot errors and faulty Lan adapter. Im have been trouble shooting many things such as hard drive, ram, video card, anything I could think of.

I sent in my ram thinking that was the problem and got it back today and still doing the same thing. I figured maybe there was a problem with the mobo because of the lan adapter not working for a bit. Newegg will not do anything for me because its been passed a month.

I have looked at tonnes of reviews on the newegg product page and it seems that alot of people are having the exact same problems. All my drivers are up to date and everything is secure.
I dont know where else to look. As I type this on my laptop I am watching my computer bsod restart and do it over and over. Sometimes it would give me an bios error telling that it failed to boot because of overclocking. I am running all stock and I am sure my ram timings are fine.

I used the Linux Knoppix live dvd to test to see if maybe it windows 7 causing problem but it froze in Linux too.

On cold boot I could run for a few hours then non stop errors for the rest of the day. The computer is useless atm. Please help

[Dark Mantis]

Hi and welcome to the Gigabyte Forum. We don't discriminate against Canuks here so no problem.

As you have already found out this seems to be a reasonably common problem but the trouble is often the underlying fault is different so that doesn't help much.

I take it from your post that you have already updated the BIOS. If so what program did you use to do it?

What BIOS version are you now running?

What is the revision of your motherboard?

[biggyk]

I havent update the bios at all. The mobo Rev1.0 and bios is F3 I think. My buddy haas pretty much the same setup as me including exact same mobo and he is not having any problems.

[Dark Mantis]

Right then in that case let's update the BIOS to the latest version using the QFlash utility that is part of the BIOS. The latest version we have on our site is F4 so unless you can find a newer one use this.

http://www.giga-byte.co.uk/products/product-page.aspx?pid=3320&dl=1#bios

If you don't have a floppy drive use a USB pendrive instead. Are you competent to do the update if not there are notes on out FAQ page.

http://forum.giga-byte.co.uk/index.php/topic,2441.0.html

When you are ready and get to the home page of QFlash disable the option to keep DMI settings before doing the flash. Once completed load optimised setup defaults and change your boot drive etc to suit.

[biggyk]

okay so diable DMI settings, load optimized defaults and then flash to f4?

I dont have a usb pen drive, but I have a floppy drive hanging around I can plug in and see if it can get that to work.

[Dark Mantis]

OK thats fine. Now can I remember what a floppy drive looks like......?

okay so diable DMI settings, load optimized defaults and then flash to f4?

Actually dsable DMI, then flash BIOS and then load optimised settings.

[biggyk]

ok thanks, il have to find a usb drive because i dont have a floppy

[biggyk]

Okay bought a usb flash drive and updated successfully. Well see how she goes. Like I was saying, It might be a bit till it start messing up again but once it does its non stop.

[Dark Mantis]

Well just keep in touch and we can work through any more problems you have I'm sure.

[biggyk]

What does optimized defaults do? Does that effect my ram timings?

[Dark Mantis]

It puts all of the settings back to their original optimum state. Yes it will affect your memory settings if you have altered them from stock ones. If you are using XMP then just enable it again.

[biggyk]

I was fine since we talked last but I played a game for about an hour then went back to desktop. Few mins later, it restarted, now its going crazy. Bsod, freezing and restarting. Cant stay logged in for 5 mins. I have NEVER crashed during gameplay, always after I play. My temps seem nominal. Just as I thought it was good. lol but then again this is way I deal with. Its good for a while then non stop craziness.

How long does gigabyte take to answer a support ticket?

[Dark Mantis]

GGTS normally takes a week to ten days but it may be that your question will be answered locally if so it may well be quicker.

What was the code on the BSOD?

The next thing I would suggest is to run Memtest86+ on your memory modules one at a time for at least 10 loops each. If you have any errors the memory is faulty.

Memtest86+    http://www.memtest.org/

[biggyk]

I just got a new pair of ram back from the manufacture because I figured my old ram was faulty. I didnt run memtest then for 10 passes before I will do that now. It was 2-3 I would do it for. They said they test before they ship but who knows.

the bsod is never the same, if I recall it was a 1E.

Ws also reading this post,I usually run at 1600  9-9-9-24 as to what gskill tells mes too.
http://forum.giga-byte.co.uk/index.php/topic,2515.0.html

[Dark Mantis]

As you have noticed it is dangerous to the CPU to run your memory at anything more than 1333 speed. I would advise you to take notice of this. Running at more than this speed can cause damage to the processor. You can pull the speed back on your memory and tighten the timings instead. The other option is to increase the speed of the processor and decrease the speed of the memory.