GA-Z68X-UD7-B3 new install and a couple issues

[mpetroul]

Hello I am new to this forum and this is my first build using a Gigabyte mobo. All things considered it went well. I am having a couple of nagging issues though.

First all of a sudden I cant get into the BIOS, as if the G510 keyboard isnt powered up or working on the USB port it is installed to

Second my dc/dvd drives arent being detected under Windows 7 64

Any help would be appreciated, the specs for the system are below. Thanks very much! Mike

GA-Z68X-UD7-B3
MSI 6950 2gb X2 in crossfire
64gb SSD
2 1TB WD hdd's
Samsung DVD RW
8 GB corsair memory

[Dark Mantis]

Hi and welcome to the Gigabyte Forum Mike.

Your BIOS problem is quite possibly down to your Logitech keyboard. They do have some issues with compatibility at this level. If possible try a PS2 keyboard and I think you will find that it will be fine. It is good to have one as a backup anyway. Once in the BIOS you can enable Legacy USB Storage and Legacy USB Devices  and then your Logitach will probably work.

As for your drive problem what have you got them configured as ? What are the ports set to ?

[mpetroul]

thanks very much, I thought that was going to be the answer. This keyboard seems to be more trouble than it is worth sometimes. Thanks, I will try out the suggestions.

[Dark Mantis]

Yes well please let us know the outcome for future reference. Logitech's products do seem to have gone downhill in the last few years. They always seemed to be top quality at one time but I am seriously considering swapping to another brand as I haven't been happy with several of my last items.

The innovative side of the devices is great but it is the build quality that has suffered and it doesn't matter how good it looks if it doesn't work well it is  a waste of time and money.

[mpetroul]

I have updated the BIOS andI still cant get into the BIOS with my keyboard. I am not sure if anyone from Gigbyte reads these posts, but a BIOS update with a provision to power up a keyboard when the system powers on.

When I power up my system, I get nothing on the keyboard until windows. I am so frustrated with these couple little issues. Please dont hassle me for posting this, I am just looking for some help. I have gotten some snide remark from every post I have made since joining this forum and all that does is compound my frustration knowing that trolls seem to be the only ones willing reply to my questions. I havent been here long, I havent owned any gigabyte products before, but man this is disheartening to see the level of help willing to be shared.

So thank you in advance for your real help, I have gotten some very good comments here.

[Dark Mantis]

Hi

I must say I am sorry that you feel that you haven't been treated curtiously on this forum so far. If you can PM me some of the occasions that you refer to I will check them to see if any action needs to be taken. I haven't noticed anything other than the usual good natured banter that always goes on.

I am afraid that although this is a genuine Gigabyte forum the only company presence here is the Forum Administrator runn3R and he has other duties as well that keep him busy. You can PM him and see if he can help you or try contacting GGTS.

runn3R - http://forum.giga-byte.co.uk/index.php?action=profile;u=13


Just enter your email address and click on the language of choice.
GGTS   http://ggts.gigabyte.com/

Please expect several days for a reply.

Please let us know how you get on with thsi problem.

[mpetroul]

Thanks very much. I understand what banter is, but offer some help and make a joke. Leaving the first part out just makes things even more frustrating for the poster and makes the other person, something other than helpful...

Is there anywhere else I could go to raise an issue? I am not a fool and I understand that there isnt a team of engineers tirelessly working out a que of issues put forward by forum members, but is there anywhere I can go to at least get an answer on:

How, other than buying a new keyboard; can I get into the BIOS on my motherboard.
I have tried every other thing that I can think of; I installed the touch BIOS program.
That Doesnt work either.

When you click on any tab other than MIT overclock or system status it doesnt display anything. Just a blank screen is all that is there.
 Also the touch BIOS doesnt have all the options in the normal system BIOS.

In all but the E6 software all the voltages are read wrong by the system. This makes things hard to work out.

Also, compounded by the fact that I cant get into the BIOS my DVD-Rom is not working.
 I dont know if that is part and parcel of my BIOS settings or if that is a discrete issue.

Also if there is any information on the Marvel chip out there or if anyone has any advise on what it should look like in the BIOS that would be great.
I am used to seeing the Marvel controller in the device manager along with the Intel controller and now iSCSI initiator.
I only have the last two now and I am wondering if that is correct with both controllers set to RAID.

I did manage to get the touch BIOS working once or twice, but not anymore.

So that is most of my issues with this system. I havent even tried overclocking yet. I just want to get it working stock first.
If there is anyone else out there with the same board, maybe you could send me a screen shot of your device manager or let me know which software you installed in what order.

Anyway, I really reeally appreciate your response, thanks very much.

[Dark Mantis]

If you don't get much response here regarding your BIOS settings, it might pay you to check out TweakTown Forums in the USA. They have a larger number of BIOS settings etc available for download.

http://forums.tweaktown.com/gigabyte/

[mpetroul]

Thank you... Thank you... Thank you.

I went to the site you had recommended and since then I have been able to fix almost all of the issues I have with my new build, save what I have written below.

As instructed, since my Logitech G510 will not power up until windows, I plugged in another keyboard.
Once I did that I was able to get into my BIOS and check/change all the options in the BIOS to:

change the all the IDE/AHCI options to AHCI, making my DVD drive work
change the BIOS settings to allow the touch BIOS program to work.

So the keyboard issue is still there, all the monitoring software (3rd party) still reports wrong.
Other than that I think I have everything in order.

Next up I am going to try out the SSD caching system. even though I have a 64 GB SSD, I want to see how it performs. I have a lot of games on Steam and if there was a way to take the ones I am currently playing, put them on the SSD drive and back when I want to play a new game that would be great, but I would also like to see how this works, maybe for other systems.

Again, thanks for all your help and I would recommend this to anyone who wants an Z68 system and has 2X video cards like I do.

[Dark Mantis]

You are very welcome for the help and I am really glad that it was helpful to you. The Logitech keyboard issue maybe something that you are just going to have to live with for the moment until a new BIOS or driver comes out.

[mpetroul]

This is kind of what I am thinking. Having the touch BIOS working now makes having the keyboard issues not such a big deal, but if you only have the one keyboard and you are doing a build, if you didnt figyure out the keyboard, you could spend a lot of time getting it figured out.

So I really hope that Gigabyte comes out with a BIOS update to address these issues.

Anyway, thatnks very much and anyone thinking about getting this board.... Do it, do it now and have fun. It is great. My first board by gigabyte and it has been pretty great experience.

[Dark Mantis]

I am glad to hear that you are happy with your build and I am sure it will be the first in a long line of systems.