Gigabyte P67A-AD4-B3 (rev 1,1) ram problems =(

[mrfalk]

Hey everyone turning my head to this forum since i cant find any solution to my problem..

i bought a new computer with all parts new and installed everything with all the anti static things i could find wrist band, matt, etc but now ii been fail serching for 4 days now and still havent figured out what is wrong. it started out when i was trying to install windows but it keep freezing during the install so i removed all the rams and installed with only one wich i thought was strange with new components oh well after all installs was done i went and inserted all the rams and i starded to freeze in windows. i never get BOSD just freezes so i removed the ram again did all updates to the software i could find and tryed again same thing freeze....

i copyed the bios to the backup bios aswell no diffrence there 

i dont know what to do more


this is my setup

Chassi: Cooler Master CM 690 II Advanced
Motherboard: Gigabyte P67A-AD4-B3
CPU: Intel I5 2400 QuadCore 3,3GHz
GPU: XFX 6970 Radeon HD XXX Editon
Ram 4x2GB A-data XPG G Serie (adata AX3U1333GB2G8-BG DDR3 1333( 2GX16 CL 8-8-8-24)
Storage: Corsair SSD Performence III 128GB + Caviar Hdd500gb
OS windows 7 ultimate 64-bits
Bios ver F5

Now to the problem

The motherboard wont run with all 4 rams inserted but work flawless with 3

did memtest84+ with all 4 rams inserted but no errors and test passed

1 Freezes in windows

2 keyboard + Mouse die lights go off and computer stills runing

next thing i noticed is that my ram has cl 8-8-8-24 but in the bios and in windows it says that the cl is 9-9-9-24 will this effect this problem maybe ?

i tryed to move the rams around but made no diffrence.

what i noticed is that it seems likedim slot 2 in channel A is making the problem couse it works with rams in 1,3,4 but not with 1,2,3,4

i was thinking off maybe i need to do soemthing in bios but im no pro on that i i dont want to mkae more problems then i all rdy have.

My thinkings about the problem

1, DimmSlot is fried. motherboard fault on stock maybe ?
2, Options in Bios is wrong.
3, Ram is not compatible
4, im just a noob and dont know what im doing 

any help in this matter will be greatly accepted 

before i contact the retailer for a new motherboard

Sorry for the long post but this is the last place for me to turn and i mean with new parts that dont work just makes you want to kill yourself and i mean its not free to get new parts =( i putted alot of money in to this gameing machine 

[Dark Mantis]

Hi and welcome.

The first thing to realise is that even brand new stock can be faulty so don't think that it can't fail as it's new!

It could be that the pins in the CPU socket have got bent, or that the memory modules are faulty. It is even possible that the memory controller on the CPU is faulty.

Try running Memtest86+ (properly this time) by following these instructions:

Please follow these instructions exactly.

I would suggest that you download and run the latest version of  Memtest86+ to check your RAM first.

Memtest86+        http://www.memtest.org/

Insert one stick of memory in slot 1 and run Memtest on it for at least 10 complete loops/cycles and if there are no errors then swap it over with the next one and continue untill you have checked all  modules.
 
If you have any errors the module is faulty.

If you have any faulty modules you will have to return the whole kit as they are matched.

Post back when you have done that with the results.

[Aussie Allan]

  Welcome mrfalk

  The answer is......  Your a noob and don't know.....only joking  it's probably not as bad as you think .... we'll start with the most obvious and work down till we find the problem the PC God gave you.

  First thing you need to do is download Memtest and configure it on a mem-stick or CD/DVD..........next you need to put in one stick of mem in slot 1 of your motherboard (this doesn't mean the first slot you see) ... and run ten passes ... yes this will take a while .... if the first stick passes ... move to the next

  I suspect you have a single module that has slipped through Quality control.......post your result before you RMA anything

  Aussie Allan

  UPDATE;.....DM types faster then me......but good minds think................

[mrfalk]

Thx For the quick answear

i dont rly understand

CPU socket have got bent

It is even possible that the memory controller on the CPU is faulty.

you mean the Proccesor can effect problems in the ram memory ? or do i understand it wrong ?

and about memetest84+ i did it with all 4 inserted and no errors then

does it make a diffrence but doing it one by one ?

and with cycles you mean run it 10 times or pass the 10-11 tests ?

[Aussie Allan]

Thx For the quick answear

i dont rly understand

CPU socket have got bent

It is even possible that the memory controller on the CPU is faulty.

you mean the Proccesor can effect problems in the ram memory ? or do i understand it wrong ?..."YES" Memory controller is now on-die (CPU)

and about memetest84+ i did it with all 4 inserted and no errors then

does it make a diffrence but doing it one by one ? ..absolutely....a bad module can pass with it's mates helping but will fail by itself

and with cycles you mean run it 10 times or pass the 10-11 tests ?....10 Passes with no errors each pass.....(run it ten times)

  This will allow you to find the problem or rule out the memory as a potential problem

  Aussie Allan....

[mrfalk]

oh crap

you mean the Proccesor can effect problems in the ram memory ? or do i understand it wrong ?..."YES" Memory controller is now on-die (CPU)

now my hearth beat 200% faster pls pls pls dont let it be the CPU

ill do the tests on the ram one by one 10 time pass when  i get home from work, and i post the result here so  check back in about 8 hours   

Edit: is there some way to find the ram:s id/serial nr couse i got all my memorys in a anti static bag but i think they are 2x2gb kits  trued to find out on google but i cant even find the adata 8-8-8-24 2gb 1333ghx ddr3 (AX3U1333GB2G8-BG) info anywere AX3U1333GB2G8-BG seams not to exist not even on adatas own page

[Dark Mantis]

It will take many hours to run Memtest fully. Make sure that you download the latest version for it. And yes ten complete cycles each.

The modern CPUs have the memory controller built into them, integrated, so the chip actually controls the RAM as well. Don't worry if it is faulty all your parts are covered by a warranty so no worries there. It's just a case of pinning down the offending part.

The modules should have a serial number on them and if bought as a kit it is normally sequential. The trouble is AData is not the best mnemory and so at the cheaper end of the market it might forgo these little niceties.

[mrfalk]

yeah couse all four of them look exactly the same all labels has the same nr and the samw writeing on them nothing ON the memory i uniqe like a nr or something thats why i asking couse can that be the problem aswell ?

[Aussie Allan]

 Don't worry too much...as DM said.....you wont be out of pocket...... lets just find out the problem first.......if you slice off the -BG  off AX3U1333GB2G8-BG you'll find a lot more hits.....

 It looks to me as they might be second bin modules that did not get through the triple channel kit quality control.... nothing to do with overall quality.....they just bin then into categories for maximum compatibility.......... triple channel....dual channel and so on and change the last two letters

  Aussie Allan

[mrfalk]

okey 

ill do the memtest84 to start with ill be intouch soon again

just im little frustrated since its a new computer and it doesent work but i belive you guys have the knowledge so i listen to you =)

//Mrfalk

[mrfalk]

Okey done the memtest 86+ ver 4,20 now on all 4 rams 1 by 1 and no error even did a 10 cycle with all of them inside and nothing. i even re-flashed my bios to F5 and Clear CMOS and enter the vital settings and still same problem

i found out another thing doh will doing this it seams like when ever i but a ram in slot 2 the computer starts to freak out ^^ so to me it sound like a fried DIMM SLOT ?

the problems i get when i insert a ram in slot 2 is that keyboard and mouse stop working and light and all go off on them OR the Computer complety frezzes

funny thing is with rams in slot 1 3 4 it works flawless =/ and i did notice that in memtest86+ it say 9-9-9-24 on the settings to the memory but they should be 8-8-8-24 think that has something to do with it maybe ?


Iv got a few screenshoots of the Ram's and a few from how the memtest86 looked i can alsow get some from the bios if you like =)

[Dark Mantis]

 Not being pedantic but did you allow each module to run through ten cycles on it's own in Memtest ?

The next thing is to check your CPU socket for damaged pins.

Take all the usual anti-static precautions.

Very carefully remove the heatsink and fan. Probably a slight twisting motion is best to release the two as the thermal paste can act like a glue.

Once off remove the CPU taking extreme care both physically and electrically(static) and place somewhere safe.

Make sure that the lighting is very good and even.

Now scrutinise the socket for any pins that are out of alignment, even slightly.
Take a couple of macro (close up) photos of the socket and post them on here for us to check.

Also look at the bottom of the CPU at the lands (little copper circles) and make sure that there is a mark in each somewhere near the centre.
If there are any missing marks or any of the pins are obviously bent then that is your problem.

Before refitting the CPU clean off all residue of the old thermal paste and the same on the heatsink and then apply a small amount (about the size of a grain of rice) to the centre of the CPU once it is inserted in the socket.

[Aussie Allan]

  OK......good news with the memory........so now where down to two probables..........slot two may well be fried but as DM picked earlier........you need to look (Critically) at the CPU pin nest........ good , steady Macro shots are best but a good , strong magnifying glass and torch works too

  There small buggers but what your looking for will seem almost like a shadow where it shouldn't be..........or post some shots for us to look at

   There's a strong chance you'll find something..........and there DIY fixable......but let's just find the fault first.....report back with your findings

  Aussie Allan..........Update!....DM types faster then me but good to have confirmation Tee Hee!

[Dark Mantis]

As you say Allan confirmation of a good idea is always useful.

[mrfalk]

Okey removed the CPU and Scanned with my xray eye for bent pins and dident find anything suspicious at all even looked at the round things on the CPu and nothing there ether ^^

Toke some pic as you requested but my camera had some hard time focusing on the small pins (cheap Digital cam)






Now the the funny part am sitting with the 4x2rams inserted after the cpu check and been inside windows runing with out any problems for 30 min now so maybe some oin on the Cpu wasent connecting proparly ?