GA-X58A-UD3R electrical noises [solved]

[Dark Mantis]

Hi

As far as I am aware the hardware fix always works. As you said I would suggest the BIOS update first as that is an easier option.

You should go through your retailer first, they will advise you if you need to contact Gigabyte directly. If there is any problem with the US centre not knowing about the fix (which I can't see) ask them to contact either Taiwan or here.

[runn3R]

(...) I was trying to arrange an RMA directly with Gigabyte (USA), but they didn't seem to know anything about the hardware fix.

All our RMA centers know this fix so I am bit surprised.

(...) If there is any problem with the US centre not knowing about the fix (which I can't see) ask them to contact either Taiwan or here.

100% agree

[Miracle1980]

Do you know if i can ask for RMA here in Czech Republic?

I have used till now the motherboard with C1 disabled. Is it ok like this? Do i risk to damage something?

Thanks

[Dark Mantis]

There should be no problem with using the system with the power saving options disabled however in the long term probably years down the road it might shorten the life of the CPU. Mostly this isn't a problem as they tend to become obsolete before burning out usually.

If you have a Gigabyte centre in the Czech Republic then there shouldn't be a problem with having the fix applied. I would suggest that you contact GGTS for advice.

Just enter your email address and click on the language of choice.
GGTS   http://ggts.gigabyte.com/

[runn3R]

(..) If you have a Gigabyte centre in the Czech Republic then there shouldn't be a problewm with having the fix applied. (...)

Hi Miracle1980

The nearest RMA centre for Czech is in Poland as far as I know. But it really doesn't matter if it's in Poland or Holland  as normally you request warranty through the place of purchase.

[moenchmeyer]

I'm to having same trouble with noise
i have updated to the last bios version and that not helped
Motherbord: GA-X58A-UD5 rev 2.0 with FD BIOS
Seasonic M12D-850 as power supply
and to add this noise is some times go away but some times returns randomly so I'm waiting for bios fix too

Hi, I am new to this forum. I came across it whilst searching for problems with hissing noise from motherboards. I just scanned across the contributions and found that there may be a problem with the UD5, too. Although Gigabytes opinion seems to be that this board should be free of noise .... I cannot confirm this opinion.

After some problems with the service of Asus I bought several GA mobos (EP45 Extreme, EP45T Extreme) last year and eventually an GA-X58A-UD5 last December. Unfortunately, I must say that there is an electric noise problem with all (!) of them. I noticed it from the very beginning and in contrast to my previous ASUS boards ( I admit that the Samsung hard disks (F1, F2, F3) which I use may contribute to the noise - especially as I have 4 disks (Raid 10) in each of my workstations. I use all of the boards in Linux PCs with Opensuse 11.4. )

I could tolerate the noise of the EP45 boards with some effort. However, regarding the GA-X58A-UD5 the hissing stresses my nerves. One reason is that it is of a quite high frequency (certainly above 12 kHz, which I checked by comparison against a sinus wave generator)  with periods of shifting extra noises somewhat higher and lower dependent of the computer utilization - therefore it it is a more "hissing" like sound, compared to the EP45 boards.

It is a low level noise - but it is there, constantly. Even without any harddisks attached. 

The computer case is isolated. But it does not suppress the high frequency "hissing". The high frequency (slightly modulated)  makes the hissing special,  separates it from any remaining sounds of ventilators and makes it very enervating after some time. It is different from the sound of the EP45 boards as it is more "hissing".

I like to work under quiet conditions, but since I have the UD5 I need to turn on some background music to suppress the hissing.

I tried to play systematically with the BIOS settings. Deactivating C1E and setting LL to "standard" seemed to help a little - but not much, maybe a 10% effect. I have tried the FD and the FD3 BIOS. No significant changes.       

Having in mind that newer Asus boards may lead to electric noise when combined with certain PSUs, I should add that I have an 850 Watt Enermax Revolution 85+ PSU. 

Questions:

1) Has it been confirmed that there is an electric noise problem for the X58A-UD5, too ?
2) Has a standard hardware (capacitor ?) exchange procedure been established for the UD5 as it, obviously has been for the UD3 ? 
3) Any ideas what else I could/should try ? (Besides buying an equally expensive Asus board to see whether it really is a GA problem ...)     

Thanks
Ralph

[Dark Mantis]

Have you tried disabling EIST also ?

Can you confirm that the noise is coming from the motherboard rather than the PSU ?

If so which part of the motherboard is producing the noise ?

[heythisisdave]

Hi runn3R and Dark Mantis - I have a Gigabyte GA-X58A-UD3R rev 2.0 with bios FF and I'm getting the noises again.  I had been running the machine for a while and somehow had gotten the noises to stop with a previous BIOS, but with this recent BIOS Flash they're back and now I can't seem to get rid of them. 

Is there a different BIOS to try for this rev or what are my options at this point?

[Aussie Allan]

  Welcome hey-this-is-dave .........you are the perfect guinea-pig  

   This might sound really silly....and even prettier to watch.... .......but if you get about 12 to 18" of half inch tubing......stick one end in your ear......it will work as a directional stethoscope with in half an inch of the noise source......pinpoint the exact location where the noise is being generated and we might have a better chance at tracking down a specific solution to this very looooooooong thread

  Aussie Allan

[runn3R]

Hi runn3R and Dark Mantis - I have a Gigabyte GA-X58A-UD3R rev 2.0 with bios FF and I'm getting the noises again. (...)

Hi

1) disable C1E setting in BIOS setup
2) try special bios ver. FVA
3) send the MB to RMA

[Dark Mantis]

Hi runn3R and Dark Mantis - I have a Gigabyte GA-X58A-UD3R rev 2.0 with bios FF and I'm getting the noises again.  I had been running the machine for a while and somehow had gotten the noises to stop with a previous BIOS, but with this recent BIOS Flash they're back and now I can't seem to get rid of them. 

Is there a different BIOS to try for this rev or what are my options at this point?

Hi Dave,

From what you said I take it that you have only used a BIOS update to get rid of the noise originally. If this is so then I would agree with runn3R and that would be your best course of action. What BIOS version are you running at the moment ?

[heythisisdave]

Aussie Allan - I actually like that trick since trying to "look" for the sound can drive a man crazy.  I tried it a few times and sometimes it comes from the MOSFETs, sometimes from the video card (though very small whine from there) and sometimes from one side of the PSU, depending on various BIOS settings I have configured).

runn3R - Does the FVA bios work for rev 2.0 boards?  I'm currently running the FF bios.  I've disabled the C1E before to no avail.  Is Gigabyte doing RMA on these boards even >1 year after purchase?

Dark Mantis - currently running FF bios, if I get confirm that the FVA works with rev 2.0 boards, will try that.  Is there a changelog or equiv for what's different for the FVA vs FF bioses?  

Thanks in advance for all the help and input, it comes much appreciated after dealing with this issue on/off for the last year or so!

[runn3R]

The link I have provided you today is for FVA bios for Rev.2.0, so don't worry. It is special bios to deal with this issue.

The warranty is 3 years from manufacture date. If you want to send directly to USA RMA center, check for details here.

[heythisisdave]

Does it support all the things that were added in the recent FD+ builds?

[heythisisdave]

Does Gigabyte do something where I can get an advanced RMA (get the item first, and then mail mine back).  RMA's as a process really suck for the consumer because I'm out of a computer for a minimum of 1-2 weeks - that's just not really acceptable from my standpoint. 

I think I'd rather just buy a new one and then slip in the old one to return.