Official GIGABYTE Forum

ax370 gaming 5 upgrade processor problem

ax370 gaming 5 upgrade processor problem
« on: February 02, 2024, 12:55:38 pm »
Hi,
I have a secondary PC with an ax370 gaming 5 (bios F51m).
On this motherboard there is currently an AMD Ryzen 1600x. The system works as it is.
I put a new AMD 5800x3d on my primary PC and so now I would like to recycle its old processor (3600x) by putting it on the ax370 gamning 5.
Unfortunately, by installing the 3600x the bios gets stuck at the American Megatrends logo (or something like that) and I can't do anything but turn it off (no F2 or Del type key possible). On Mobo there is code 99 and CPU led is on.
If i put back the 1600x, the system works again.
I checked the compatibility and 3600x must be run after bios F40. Bios is set to single bios (F51m)
The 3600x was working on primary pc just before remove it and install it on ax370.

I don't have any kind of urgency and even if I don't resolve it...peace.
But on a teaching level I would like what I could try to make it work

Any suggestions ?
thanks
Alan


Re: ax370 gaming 5 upgrade processor problem
« Reply #1 on: February 02, 2024, 02:08:04 pm »
ok I'll answer myself. Needless to say, I don't know how many times I swapped processors and how many hours I lost trying pretty everithin i could, even believing I had broken the 3600x.
Downgraded to F51D made my 3600x working on x370 gaming 5
« Last Edit: February 02, 2024, 02:08:57 pm by MrRicciolo »

shadowsports

  • 2242
  • 67
  • Xbox One, Drives STI, Use QVL RAM For Best Results
    • Gigabyte US
Re: ax370 gaming 5 upgrade processor problem
« Reply #2 on: February 03, 2024, 04:26:00 pm »
ok I'll answer myself. Needless to say, I don't know how many times I swapped processors and how many hours I lost trying pretty everithin i could, even believing I had broken the 3600x.
Downgraded to F51D made my 3600x working on x370 gaming 5

Greetings,
Don't take the bait.  Once you have a working, stable system, there is often little reason to update your BIOS, unless you need it for stability, support of a new CPU or to patch a gaping security vulnerability.  Often many of these vulnerabilities are limited in scope having requirements that only make exploitation possible under limited circumstances.  Of course there are exceptions, but often your system would never meet all of the requirements needed to be compromised.  I also avoid beta BIOS (those with a letter).  Unless they are a final release where no further support will be received.  What's important is that you figured it out.  Good Work!
Z390 AORUS PRO (F10) \850w, 9900K, 32GB GSkill TriZ RGB - 16-18-18-38, RTX 3080Ti FTW3 Ultra, 960 Pro_m.2, W11
Z370-HD3P (F5) \750w, 8350K, 8GB LPX 3200 - 16-18-18-38, GTX 970 FTW SC, Intel SSD, 2TB RAID1, W11
Z97X-UD5H \850w, 4790K, 32GB Vengeance, RTX 2080 FTW

dmdilks

  • 3073
  • 43
  • "If it isn't broke don't fix it"
    • http://dmdcomputerservice.webs.com/
Re: ax370 gaming 5 upgrade processor problem
« Reply #3 on: February 03, 2024, 06:14:27 pm »
I had one the other day where I build a computer some one. He had for 3 yrs. He want to give it to somebody. So he want to put in a better CPU. Well he upgraded the bios 3 times. The last one he use was a beta Bios. On that board you can't go back. 

Well I ended up getting it and what happen was I had to replace the board. The computer would run but at times it would just shut off. I had tried everything from changing the CPU, Memory, Video card, PSU, & even the SSD.

Plus this could have something to with but in the long run NO. He put a water cooler and didn't have it installed right. Plus the computer was running great till he upgraded the Bios.

I have been doing this over 40yrs. I don't update anything unless I'm having a problem. "If it isn't broke don't fix it"
X299X Aorus Master, i9-9940x-3.30Ghz, 64gb G-Skill DDR4-2400, MSI RTX-3070 8GB, Cooler Master case, Thermal-take PSU 850w, 1-M2-NMVe SSD-512gb, 3-Pny 1TB SSD, 2-WD Raptors 1TB, Win 10 pro 64bit, Asus 35" 144Mhz Monitor.

Re: ax370 gaming 5 upgrade processor problem
« Reply #4 on: February 08, 2024, 11:34:44 am »
Sorry but I would like to make some clarifications.
- the mobo already had the latest bios (f51m) and everything worked (with 1600x) . Replacing the cpu ( to 3600x) made the pc not working.
- the latest version (F51m) reports among other things "Fix AMD processor vulnerabilities security" and "Addresses potential UEFI vulnerabilities". You might therefore think that it would be useful to update
- given that the 3600x is supported from F40 version and upper (and I personally tested the F51d and it works), one might wonder what's wrong/or what they forgot in the F51m.

I can only put myself in the shoes of those who have only one processor available (let's say the 3600x), see a security update on the gigabyte site, update and find themselves with a non-working PC.

Luckily in my case I solved it. But how can you trust the quality of Gigabyte in testing before releasing a potentially "fatal" update?

ps. I don't remember the details now but in the past, a year after the release of this mobo, I had a similar problem. Since I too have been "tinkering" for many years I decided to give it a try: I bought the cheapest compatible processor (40 Euros or something like that. I still have it ...AMD A6  ;D) and thanks to this I managed to start and restore the bios.

I wrote that just for chit-chat and share for those who find themselves unable to start their PC after an update, that this attempt (of putting a basic CPU) could grant them access to the bios again and then operate from there to put things back in order.
... and yes. Do not upgrade your bios if you are not ready to (maybe) have  some headaches
« Last Edit: February 08, 2024, 11:57:03 am by MrRicciolo »