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GA-770T-USB3 Freezing, BSOD, Random restarting

Dark Mantis

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Re: GA-770T-USB3 Freezing, BSOD, Random restarting
« Reply #60 on: November 10, 2010, 09:19:31 am »
Please just let us know how it all turns out. ;)
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

absic

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Re: GA-770T-USB3 Freezing, BSOD, Random restarting
« Reply #61 on: November 10, 2010, 09:52:09 am »
For some reason I could only send by overnight air so I guess in way that great. Hopefully the problems stops there.

Well, on the bright side, if you're still having the problems when the CPU is returned, at least you will be able to discount that as the cause. That's the trouble with this kind of problem, finding out just exactly what is causing it.  :'(
Remember, when all else fails a cup of tea and a good swear will often help! It won't solve the problem but it will make you feel better.

biggyk

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Re: GA-770T-USB3 Freezing, BSOD, Random restarting
« Reply #62 on: November 10, 2010, 11:23:57 pm »
Just one thought I had while watching tv that I didnt mention. One symptom that I had maybe 2-3 times is my monitor went black like it went to standby and I had no choice but to restart manually. This guy in my gaming clan mentioned that sounds like the mobo than anything especially since I have froze at the gigabyte boot logo before and the lan adapter not working for a bit. Just wanted to see what you thought of that. I know we wont know till the cpu comes back, just curious.
« Last Edit: November 11, 2010, 02:48:19 am by biggyk »

Dark Mantis

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Re: GA-770T-USB3 Freezing, BSOD, Random restarting
« Reply #63 on: November 11, 2010, 09:22:53 am »
As a matter of interest are you using a USB keyboard/mouse? Because there is a known issue that has come to light recently with this sort of manifestation.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

biggyk

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Re: GA-770T-USB3 Freezing, BSOD, Random restarting
« Reply #64 on: November 11, 2010, 04:53:51 pm »
yup, both mouse and keyboard are usb.

Dark Mantis

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Re: GA-770T-USB3 Freezing, BSOD, Random restarting
« Reply #65 on: November 11, 2010, 04:55:41 pm »
If possible swap them to PS2 versions or at least try a different make/model and see if that helps.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

biggyk

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Re: GA-770T-USB3 Freezing, BSOD, Random restarting
« Reply #66 on: November 11, 2010, 04:57:03 pm »
well actually atm, the keyboard is ps2 right now as i left my keyboard and a friends house a week ago.

Dark Mantis

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Re: GA-770T-USB3 Freezing, BSOD, Random restarting
« Reply #67 on: November 11, 2010, 04:58:31 pm »
Ok, so chances are it has nothing to do with that then. Did you have the problem before swapping keyboards?
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

biggyk

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Re: GA-770T-USB3 Freezing, BSOD, Random restarting
« Reply #68 on: November 11, 2010, 05:01:53 pm »
yes, this started happening around mid september.

Dark Mantis

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Re: GA-770T-USB3 Freezing, BSOD, Random restarting
« Reply #69 on: November 11, 2010, 05:08:31 pm »
OK so nothing to do with that then. Just checking.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

biggyk

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Re: GA-770T-USB3 Freezing, BSOD, Random restarting
« Reply #70 on: November 11, 2010, 05:22:57 pm »
Got an email from AMD, they anticipate a result but later today and will ship it back by next week. The guy I spoked to earlier says he would request rushing this so hopefully not to long.

biggyk

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Re: GA-770T-USB3 Freezing, BSOD, Random restarting
« Reply #71 on: November 11, 2010, 09:49:41 pm »
Dear Customer,

Your service request : SR #{ticketno:[8200364071]} has been reviewed and updated.
Response and Service Request History:
 RMA# 2000092570
ADX445WFK32GM - 9G57531E00484
Your processor was inspected and tested. CPU passed circuit and 18 hour stress testing. No errors were found during stress test.
Your processor is working fine and will be shipped back to you. Processor should ship out within the next business day by FedEx 2nd Day service.

I looked at the RMA form for gigabyte and they send back products by fedex/ups ground which Im not very happy with but I do have the option to request another type of service on my cost.
 
« Last Edit: November 12, 2010, 12:37:23 am by biggyk »

absic

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  • Never give up; Never surrender!
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Re: GA-770T-USB3 Freezing, BSOD, Random restarting
« Reply #72 on: November 12, 2010, 08:35:58 am »
Well, that's a surprise but reassuring too. At least you now  know the CPU has passed AMD testing and that is OK.
The problem now is where to look next. For me the logical step would be to RMA the Motherboard, as you have tested the RAM and the now the CPU and they are both OK.

Damn annoying but that's the nature of these kind of problems.
Remember, when all else fails a cup of tea and a good swear will often help! It won't solve the problem but it will make you feel better.

Dark Mantis

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  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: GA-770T-USB3 Freezing, BSOD, Random restarting
« Reply #73 on: November 12, 2010, 09:24:41 am »
Yes I would agree with absic and arrange for a RMA on the motherboard. As he said at least you have had it confirmed that the CPU is undamaged and can move on.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

biggyk

  • 65
  • 1
Re: GA-770T-USB3 Freezing, BSOD, Random restarting
« Reply #74 on: November 12, 2010, 04:11:03 pm »
What kills me is I read on the site it take on average 2-3 business weeks for turnaround time and il have to pay both ways shipping if I dont want ground. Im wondering if it just makes sense to buy another.