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Australia RMA?

Australia RMA?
« on: March 24, 2012, 05:01:50 pm »
Hi everyone

I was hoping to ask if Gigabyte has an Australian RMA process or is it simply going back to place of purcahse? The hardware in question is a Gigabyte GTX 580 Superoverclock edition GPU.

The Gigabyte warranty details are somewhat ambiguous and I am not sure how to handle this matter. I know this is the UK community forums so I'm not sure if this is handled here...

More details of my particular problem was posted here:

http://forum.giga-byte.co.uk/index.php/topic,8102.0.html

Please note, in the past I have gone back to place of purchase but I am hoping to deal with this matter personally with Gigabyte rather than going through a proxy.

Thanks very much!

Kind regards,
Michael.M
« Last Edit: March 24, 2012, 05:06:00 pm by mmarasco »

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Re: Australia RMA?
« Reply #1 on: March 24, 2012, 08:15:57 pm »
Hi

Gigabyte always recommends that the first port of call if you have a problem should be the retailer however it is possible to contact them directly. Here is the documentation with regard to this:

http://rma.gigabyte.us/DirectRMA/EndUser_Main.asp
Gigabyte X58A-UD7
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Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
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Gigabyte Z68X-UD5-B3
i7 3770K
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16x DLRW
StrikeX S7
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