Official GIGABYTE Forum

GA-H55N-USB3(rev. 1.0) HDMI

rel2

  • 1
  • 0
Re: GA-H55N-USB3(rev. 1.0) HDMI
« Reply #15 on: February 15, 2011, 07:38:53 pm »
I am also facing the same problem.  Everything works fine, but when I turn on the full screen mode in few seconds the image freezes and after 5-10 seconds it turns off the cpu.

My configuration is H55N-USB3 - Bios F5 - with an I3, connected to a HDMI port on the receiver - I have been monitoring the temperature with core-temp and temperature is low all the time, so over heating is not the problem. 

I thought the problem would be the Power Source, which was 150 W which came with the Cool Master Elite 100 case. I changed it for a 250W power source and the problem still the same.

The problem only happens when I turn on the full screen mode on any application (IE, firefox, chrome, BsPlayer, etc...)

Was anybody able to fix this problem ?

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: GA-H55N-USB3(rev. 1.0) HDMI
« Reply #16 on: February 15, 2011, 07:47:16 pm »
I know what you will say but for argument's sake can you try a bigger PSU ?
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: GA-H55N-USB3(rev. 1.0) HDMI
« Reply #17 on: February 20, 2011, 08:22:39 am »
I'm sorry to say that disabling the power saving options in bios did not fix my problem 100%, but at least it does not happen as often as it did before. Before it could happen 2-3 times a night, and now about 1 time every 2 days, which still is not good, but at least a step in the right direction.
It still freeze for about 10-15 seconds and then power off, nothing in event viewer.

Has anyone with the same problem tried with an older bios version?

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: GA-H55N-USB3(rev. 1.0) HDMI
« Reply #18 on: February 20, 2011, 12:39:44 pm »
Have you also disabled the Power Saving options in Windows. Set it to High Performance and set the screen to never turn off.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: GA-H55N-USB3(rev. 1.0) HDMI
« Reply #19 on: February 20, 2011, 01:37:35 pm »
Yes i have.

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: GA-H55N-USB3(rev. 1.0) HDMI
« Reply #20 on: February 20, 2011, 07:10:05 pm »
Why don't you try dropping back to an older BIOS version and see if it helps. There is no problem to revert to your current one if it is no better.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: GA-H55N-USB3(rev. 1.0) HDMI
« Reply #21 on: June 05, 2011, 11:09:54 pm »
Hi.

same problem. image freeze and PC turns off after 5 second

I try:

change PSU
use internal i3 graphic control or an external ATI PCI-E
change Hard Disk
verify all temperature
install old BIOS (F4)

my config:
i3-530
4GB OCZ OCZ3OB1600LV2G
HDD WD green 1TB
PSU 450W

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: GA-H55N-USB3(rev. 1.0) HDMI
« Reply #22 on: June 06, 2011, 08:49:58 am »
Hi

The first thing I notice is that you are using a "Green " drive to boot. This is likely to give many problems as they are not designed as boot drives but as data storage.
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: GA-H55N-USB3(rev. 1.0) HDMI
« Reply #23 on: June 06, 2011, 01:32:59 pm »
Hi

The first thing I notice is that you are using a "Green " drive to boot. This is likely to give many problems as they are not designed as boot drives but as data storage.

I'm sure that this not could be the problem. I bought the Caviar Green only after two month of continuos sudden power off with my old Seagate SATA 500GB ST3500630NS.

I've tried to reinstall windows two times, but nothing goes well. Sometimes the PC power off 4 times a day, sometimes 1, sometimes when i see 1080p movie on external USB HDD, sometimes when i copy files on the internal one. and sometimes when i watch TV with USB DVB. All these things make me think with hard disk problems, and if the green could be unsuitable for boot (sound strange, I think could be slower non instable) but that is not possible for the Seagate, that worked perfectly for 1 entire year on INVIDIA ION mb

Dark Mantis

  • *
  • 18405
  • 414
  • 10typesofpeopleoneswhoknow binaryandoneswhodont
    • Dark Mantis
Re: GA-H55N-USB3(rev. 1.0) HDMI
« Reply #24 on: June 06, 2011, 09:01:01 pm »
Trust me the Green drives are no good as boot drives but continue using it if you want to. The choice is yours.

That may not be the cause of your trouble though if as you said the problem was there befopre you changed drives. It could be a faulty/dirty mainds supply. It only needs to drop a bit or fail for a millisecond to reset the computer. Hav you got access to a UPS system you could try ?
Gigabyte X58A-UD7
i7 920
Dominators 1600 x6 12GB
6970 2GB
HX850
256GB SSD, Sam 1TB, WDB320GB
Blu-Ray
HAF 932

Gigabyte Z68X-UD5-B3
i7 3770K
Vengeance 1600 16GB
6950 2GB
HCP1200W
Revo Drive x2, 1.5TB WDB RAID0
16x DLRW
StrikeX S7
Full water cooling
3 x 27" Iiy

Re: GA-H55N-USB3(rev. 1.0) HDMI
« Reply #25 on: June 07, 2011, 09:05:36 am »
Trust me the Green drives are no good as boot drives but continue using it if you want to. The choice is yours.

That may not be the cause of your trouble though if as you said the problem was there befopre you changed drives. It could be a faulty/dirty mainds supply. It only needs to drop a bit or fail for a millisecond to reset the computer. Hav you got access to a UPS system you could try ?


The causes related to power surges, or unstable power supply was my second suspect (after the hard drive) and I tried two different power supplies (one from a 600W other 400W), both made in reasonable quality. I did not notice any improvement. My main supply is well done and I never had defects in the past. I also believe that sudden drops in voltage, or power problems, would lead to an immediate shutdown of the PC, made by motherboard to protect himself. Instead,the image remains frozen for 5-8 seconds which makes me think of a communication error between some component and the motherboard.

I noticed that the problem always occurs when the CPU load is low, and the disk is in read / write, even if for example you are playing a movie at 1080p on the external USB drive. even, when you copy files in the main drive. Never when the OS is loading.
It could not be a problem with flows between motherboard  and SATA / USB? There is a method to test this switch?

off topic: I used a green driver just thinking of a typical use for HTPC, low performance, but with plate that run more slowly, less consumption, and lower load energy. Why not green hard drivers are not suitable for boot? I searched in the internet, but have not found any information to support this theory...

Re: GA-H55N-USB3(rev. 1.0) HDMI
« Reply #26 on: June 07, 2011, 11:34:16 am »
Hi!
In my opinion all these are attempts to explain away the problem. I have searched a lot on this problem, and found many of users having the same problem with this board. So to me it is a faulty board in some way. If a bios update could solve the problem, i dont know, but i sure hope so, and that gigabyte takes this problem seriously. I bought this board to have in my htpc, but i have now been forced to get another (not gigabyte) board for that, so costing me more money.

Re: GA-H55N-USB3(rev. 1.0) HDMI
« Reply #27 on: June 07, 2011, 12:53:24 pm »
Hi!
In my opinion all these are attempts to explain away the problem. I have searched a lot on this problem, and found many of users having the same problem with this board. So to me it is a faulty board in some way. If a bios update could solve the problem, i dont know, but i sure hope so, and that gigabyte takes this problem seriously. I bought this board to have in my htpc, but i have now been forced to get another (not gigabyte) board for that, so costing me more money.

This is the unmentionable secret.
What makes me angry is that this board is a good piece of hardware, well design and cured in details.
A professional company like Gigabyte can't leave us alone about a problem that can be solved only via software.
I create my HTPC around this board, and after only 7 month I didn't want to send it to an infinitive warranty repair service. (and necessary I will pass immediately to another church waiting to sell the board when it returns from repair service).

I really hope that the technical service (I'm gladly to be a tester for a beta version of new bios firmware) do something, or some smart user with an homemade solution can adjust this problem.

Re: GA-H55N-USB3(rev. 1.0) HDMI
« Reply #28 on: June 09, 2011, 08:06:59 am »
ok, let's talk about temperatures.



here the list of heating level of all components of my HTPC. Why the PCH is 73°C
(73°C!!?! i Think is too hot for a motherboard part!)

the graphic card °t is very hot (is an ATI fanless), but as I say I've already try using internal graphic GPU of the intel i3. Note how cold is the CPU, thanks to a giant heatpipe by Thermaltake. WDC WD10EAVS-00D7B1 with 47°C is the external Hard Disk.

Re: GA-H55N-USB3(rev. 1.0) HDMI
« Reply #29 on: June 16, 2011, 07:37:02 pm »
again and again and again!

I've tried any attempts but at the end I've only lost my patience... >:(