I bought a new GTX 460, but have a missing free game code, please advise.

[Dark Mantis]

I can't say that I blame you and would probably tackle it that way myself. Please let us know how it pans out. Good luck.

[nero041001]

I can't say that I blame you and would probably tackle it that way myself. Please let us know how it pans out. Good luck.

Thanks mate, I will let you know

tris

[runn3R]

Hi nero

I have contacted ebuyer again and they will ship the game voucher to you.

[Dark Mantis]

Well done runn3R! I am sure that he will be very happy that the situation is going to be resolved.

[nero041001]

Hi nero

I have contacted ebuyer again and they will ship the game voucher to you.

Thank you very much.

I will be sure to let you know when it arrives safely.

Well done runn3R! I am sure that he will be very happy that the situation is going to be resolved.

I will be very happy when it arrives I'm just glad it is finally making some progress and I am very happt for the help.

[Qwghlm]

Well,

I received my Gigabyte GTX 460 768 on the 15th, and guess what, no games voucher. I sent eNote and got this reply



We have replied to your eNote, number *******, as follows :

Dear Sir / Madam,

Thank you for your contact with our Customer Support Team.

I believe there should be a code or a piece of card in the manual with the code on it. It will tell you where and how to use the code.

I hope this helps


Kind Regards,

Lee

Ebuyer Customer Support Team

There isn't anything in the manual, and there wasn't a card either.

I've let eBuyer know again today I haven't got a code, so I'll wait and see what they say.

Steve

[Dark Mantis]

Hi and welcome to the Gigabyte Forum.

Well I can only advise you to contact ebuyer again. If this will not help then contact runn3R by PM and give him all the details. It is possible I suppose, that there was a batch that were missing the card and with all the details he should be able to find out quite easilly.

[nero041001]

Got the vouher through the post today, so a big thanks to runn3R for sorting this out and to Dark Mantis for introducing me to him

I'll download this tomorrow, and again thanks very much for the help and support.

tris

[Qwghlm]

Just got an enote from eBuyer saying they are sending me the voucher through the post.

Syeve

[Dark Mantis]

Good, I'm glad to have helped sort it out for you and hope you enjoy your new game

[Dark Mantis]

Just got an enote from eBuyer saying they are sending me the voucher through the post.

Syeve

Excellent outcome too. This is the best way of tackling this problem on the few times it does happen is to go back to the retailer as they are your point of contact and they are really the ones to help sort it out.

[runn3R]

Hi nero041001 and Qwghlm

It's good to hear that your problem has been solved

[Qwghlm]

It arrived today, a 160mm x 110mm voucher in an 230mm x 160mm envelope in a 260mm x 200mm Jiffy Bag and sent recorded delivery by Parcel Force.

Wonder how much that cost!

Would have been easier just to send me the code by email...

But at least I have got it.

Steve

[Dark Mantis]

Nothing is too good for Gigabyte customers 

[nero041001]

Nothing is too good for Gigabyte customers 

Mine was sent the same (downloading now)
Though I expected the post man to walk down a red carpet accompanied by a waiter offering some top class french champaign 

tris