Official GIGABYTE Forum

Recent Posts

Pages: [1] 2 3 ... 10
So I've just got my machine up and running, it has an Aorus Gaming 7 X399 MB and 32Gb of G-skill RAM (Model : F4-3200C14Q-32GFX) F3g BIOS for the board

I've got the RAM in the correct slots but when I activate XMP profile 1 to kick the RAM from 2400mhz to 3200mhz I'm getting strange things.

Initially it will run OK, windows task manager shows RAM speed as 3200mhz, HWinfo64 shows it as 1600mhz, i assume this is OK as you double this for DDR RAM? (I'm not a hardware expert)

However it will randomly reset the BIOS upon bootup and switch everything back to default including RAM speed.

I've read that manual RAM settings are more stable than XMP profiles, is that the issue here? if so are there universal timings I can set myself? I'm not an overclocker and really don't want to start playing around with memory timings
Motherboards with AMD processors / AORUS USB DAC-UP 2 ? ES9018Q2C chip ?
« Last post by 6311 on Yesterday at 08:11:45 am »
I did not understand how it worked? It connects to the AVR and via USB?
What does it give me?

ES9018Q2C chip - I did not understand how it worked?
 It connects to the AVR and via SPIDF OR HDMI ?
What does it give me?
1. Is any AORUS X470 boards can perform the same OC?

I did not understand how it worked? It connects to the AVR and via USB?

ES9018Q2C chip - I did not understand how it worked?
 It connects to the AVR and via SPIDF OR HDMI ?
Hello, I keep getting a popup "You just plugged/unplugged a device in the audio jack." This happens with the audio drivers from Gigabyte. I tried the Realtek ones but although these don't cause the popups, cause skipped audio. Any suggestions would be welcome.


B250 HD3P
I5 7500
Motherboards with AMD processors / Re: 990FXA-UD3 r4 pcie/sb problem ???
« Last post by reeven on April 22, 2018, 10:05:53 am »
990FXA-UD3 r4, bios f3i
2x8 Gb ram 2400 mhz, set at 2133 10-12-11-28 1t hynix mfr chips 1.63v in bios
Working perfect. This PC gave to my nephew.

When i pluged some usb devices in the back, sometimes have yellow mark in device manager. I need to unplug/plug in other usb, to play with them. Problem its for years.
On my new set up, 8700 asus z370 all usb are working, i plug usb 2.0 in 3.0 and 3.1 in the back, and all working perfect.
So i think that on gigabyte fxa its realtek vl801 chipset/driver problem.

Asus z370 board have asmedia usb chipset.

Now regarding boot problem, its because of that fx9590, anyway lower his clock to about 4.4ghz on all cores. Differences is 5% in games.
If you want better cpu get ryzen 2600.

Thank you guys for your forum, its been an lovely ride.
Motherboards with Intel processors / questions about M2 NVMe
« Last post by Strainer on April 21, 2018, 08:56:23 pm »
I have few questions about M2 NVMe disks. I have processor Intel i5-6600k a and graphic card Asus GTX 1070 Strix. These are in motherboard Gigabyte Z170X-Gaming 3 -
If I understand it well, in this case, there are 16 PCIe lanes for graphics cards directly to processor and chipset have 20 lanes for disks and everything else, so it can't happen, that connecting any disks into M2 slots could limit graphic card and take away lanes from it?

And second question is specific for this motherboard. This board have two M2 slots, named M2A_32G and M2D_32G. In manual on page 17 - is sheet, which SATA ports stop working after connecting different M2 SATA/PCIe(NVMe) disks. If I put M2 NVMe disk into top M2D slot, it would run only at x2 speed instead of x4 on AHCI mode (see Note at bottom)? According to these sheets, it seems that it would be better to connect disk into bottom M2A slot (unlimited speed and all SATA ports are working), but this slot is placed right behind heat spreader of graphic card and I don't think that it's smart idea, taking in mind how much heat M2 disks produce. Does it affect function, performance, booting etc. in which slot is M2 disk placed? How can I assure/verify that disk/graphic card runs at 4/16 lanes and nothing limits them? In manual there are sheets for AHCI and RAID, does it make sense to set RAID, if I don't run any RAID array? And personal note - why is such a difference in both M2 slots and why is better one in worse location? Thanks for your answers.
Hi there,

actually i didnt have it enabled; so ive done that - set the distances from seat to speakers -(1m in the fronts, 3m at the rears) boosted the db to +10 on the rear.

Its made some difference - but when i test using the sound manager the rears are no where as loud as the fronts. Is this to be expected ?

I dont think its working quite right.

Do you have "Room Correction" enabled in the Real-Tek interface?
RMA and service / 8 months of being messed around by Gigabyte Support
« Last post by willste01 on April 19, 2018, 08:12:09 pm »

For the last 8 months I have had nothing but utter rubbish replies from Gigaybte support UK. Starting to think they do not even read my messages. It has been to the service centre 3 times now.

I bought a Gigabyte P37 laptop a couple of years ago. All was well until 8 months ago my game would freeze for around 5-10 seconds with the sound making a garbled noise like the machine had completely froze. This would go back to normal but the sound would then be extremely quiet even at full volume. Around 30-40 mins later the same thing would happen but after it the sound would be back to normal again. When checking temps the CPU was reaching 95-97 degrees celsius.

I tried a cooling pad and everything but no change in temperature. This is happening in nearly every game I try from Pub G to Escape from Tarkov to Skyrim.

I contacted the support center who asked me to send it back which I have done 3 times now.

 First the Thermal pads were changed, then the thermal paste and this time it has had a motherboard replacement.

At one point they told me it was drivers as I had new drivers installed and I was baffled to be told to revert to the drivers on their website dating back to 2015 but I still did it but obviously this did not affect temperature.

I am at my wits end. I have asked for a complaints or head office department on several occasions and this has been completely ignored every time and the only response they can give is send it back to the centre. See below

8 months surely is not acceptable. Anyone got any ideas what the issue could be or can point me in the right direction where I can contact head office or complaints department?

I have already lodged a complaint with the financial ombudsman and I am awaiting a response.

Hi all -

my first post

After many years on an old AMD Gigabyte board i recently upgraded to the Z370 Aorus 7 and I cant seem to get 5.1 sound working correctly on my board, ive got the latest Realtek drivers from the gigabyte support site when I test the speakers I am getting good sound from the FL/FR, the Centre and RL/RR are very low volume; you can just hear them; the Sub appears ok. (i have even tried the drivers from Realtek)

I know the speaker wiring is good as if I switch physical connections for front to rear the actual speakers are working fine.

The retasking of the audio connections also appears correct, as documented in the board manual. Ive even retasked them and get the same effects of low sound on the rear and centre.
I was under the impression I should get amplified sound on all channels and didn’t need to resort to SPDIF and a separate 5.1 amp.

Am I missing anything ? Does this actually work as ive seen another post querying the same thing.

Pages: [1] 2 3 ... 10